Assistant Manager, E-Commerce

Nestlé Group; Jeddah; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Assistant Manager for E-Commerce to drive sales and enhance the online consumer journey. This role involves aligning strategies with eRetailers, managing financials, and executing innovative marketing initiatives. Collaborating with cross-functional teams, you will identify growth opportunities and ensure successful execution of business plans. If you thrive in a fast-paced environment and possess strong analytical and communication skills, this is an exciting opportunity to make a significant impact in the eCommerce landscape.

Qualifications

• Strong understanding of eRetailers' best practices and market intelligence.
• Ability to manage financials and develop long-term relationships with eRetailers.

Responsibilities

• Achieve eRetailers' sales targets and ensure demand planning accuracy.
• Conduct business reviews with eRetailers to set mutual objectives.

Skills

Key Account Management

Category Management

Financial Skills

Logistic Skills

Marketing Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

Job description

# Assistant Manager, E-Commerce

POSITION SNAPSHOT

Location: Jeddah or Riyadh (flexible)

Company: Nestlé

Full-time

POSITION SUMMARY

The primary responsibility of the eCommerce Manager is to align Nestlé's strategy with eRetailers' needs by developing mutual business opportunities. The eCommerce Manager ensures proper planning, JBPs, and identifying growth opportunities within the channel, along with planning and being part of the eCommerce roadmap for the best online consumer journey.

A DAY IN THE LIFE …

Responsible for achieving eRetailers' sales targets by category. Responsible for the accuracy of demand planning and master data cleaning.

Collaboration:

Work closely with CDT and regional eCommerce team based on defined ways of working. Join forces with CDT and A&P to plan execution for all innovations (Sampling, Budgets, targets, etc.). Partner with CDT team to identify category growth opportunities. Work with Supply Chain to identify opportunities to manage orders and deliveries, and improve efficiency. Team up with Finance to drive initiatives to improve financial management (disputes, aging report, and process).

eRetailers Management

Conduct business reviews with eRetailers and set the way forward to achieve mutual objectives. Analyze Consolidated Marginal Contribution (CMC) and set strategies to increase profitability. Develop and manage long-term eRetailers relationships. Define strategic direction for eRetailers with key stakeholders. Develop eRetailers-specific business plans aligned with key eRetailers and ensure proper execution.

Reporting

Monitor eRetailers' business performance and develop joint action plans to accelerate growth or address shortfalls. Share monthly execution reports with pre- and post-evaluation and competitor activity. Share insights from shopper observations and eRetailers' feedback.

Execution:

Plan MIP in alignment with category objectives. Plan and execute deployment for all new innovations (off-shelf displays, sampling, brand talk). Implement Monthly Initiatives. Work with CDT to drive initiatives using a data-driven mindset (sell-out, shopper observation, etc.). Develop eRetailers-specific promotions in line with category objectives and business needs. Ensure listing of new SKUs and achievement of POP objectives while managing eRetailers' database.

Financials

Manage eRetailers' financials (balance confirmation, statement of account reconciliation). Manage TTS spend using ROI and leverage sell-out data. Ensure timely processing of credit notes, statement of accounts, and cheque collections.

What will make you successful…

Attitude: Enthusiasm, self-motivated, reliable/dependable, good communicator, articulate, strong winning personality, combining individualism with team spirit, leadership qualities, innovative and creative, respected and trustworthy, strong interpersonal skills, persistent, hardworking, goal-driven, able to handle multiple priorities, strategic thinker.

Knowledge: Product and local market knowledge, understanding company strategies and objectives, customer needs and buying patterns, international retailers' knowledge, financial understanding.

Skills: Training skills, Key Account Management, Category Management, Organizational, Financial, Logistic, Marketing skills, thinking and problem-solving, initiative and follow-through, communication (oral and written), analytical and planning skills. Knowledge of eRetailers' best practices, market intelligence, category/channel/shopper trends, and shopper insights into actionable ideas.