Senior Trail Guide

Red Sea Global; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

Join an innovative firm dedicated to transforming tourism in Saudi Arabia. As a Senior Trail Guide, you will play a crucial role in developing unique adventure experiences while ensuring safety and compliance in a stunning natural environment. This position offers an exciting opportunity to lead a diverse team, promote adventure activities, and contribute to the region's Vision 2030 goals. If you are passionate about the outdoors and have a commitment to excellence, this role is perfect for you.

Qualifications

• 5+ years experience in tourism, preferably in Saudi Arabia.
• Proven ability to manage a multi-cultural team.

Responsibilities

• Support development of unique trails and adventure destinations.
• Ensure compliance with standard operating procedures.

Skills

Wilderness First Aid Certification

Basic Land Navigation

Mountain Survival Training

Hiking Guide Assessment

Leadership and Team Management

Customer Care

Fluency in English

Education

Wilderness First Aid Certification

Basic Land Navigation Training

Mountain Survival Training

Job description

Be the change. Join the world's most visionary developer.

Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Join Red Sea's Sport and Entertainment (RSSE) Subsidiary and be part of the positive change for Saudi Arabia and the world.

Job Purpose:

• The Senior Trail Guide is a position working throughout The Red Sea territory, whose primary goal is to support the Akun Adventure management team to operate the adventure assets within the destination, whilst growing a diverse inland adventure program of trails and experiences for all visiting guests to The Red Sea.
• He/She is responsible for supporting the adventure program operational roll-out and the delivery of key training for the instructor team which reports into them. The role requires collaboration with key stakeholders, ensuring all sides of the local community and business are informed and working together.

Job Responsibilities:

• Supporting the development and growth of unique trails and adventure destinations throughout The Red Sea.
• Supporting the training, operations and delivery of all inland trail-based hiking activities.
• Supporting the leadership team to ensure compliance of all trail guides, guests and activities with the destination-specific standard operating procedures, supporting with the development of SOPs/RAMS and ongoing evaluation.
• Supporting a team of trail guides to deliver high quality guest experiences throughout the destination, crafting a unique Red Sea service style in line with the wider program.
• Managing relevant trail guide teams to ensure all inland destinations and equipment are kept clean and properly always maintained, this includes the venue and all related assets.
• Engage in active promotion and advocation of all adventure activities delivered within the wider context of the project, including those not under their direct area of responsibility i.e., GALAXEA & WAMA.
• Participating in regular review sessions with senior adventure staff to provide updates on all aspects of the adventure operations.
• Be able to understand and enforce the application of a range of international adventure rules and regulations as and when required, connecting with local and international sports eco-systems.

Policies, Systems, Processes, Procedures, Standards and Reports

• Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
• Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.

Safety, Quality & Environment

• Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.

Continuous Improvement

• Contribute to the identification of opportunities for continuous improvement of department's systems, processes and practices considering international best practice, improvement of business processes, cost reduction and productivity improvement.

Qualifications:

• Wilderness First Aid Certification or First aid Certificate issued by an internationally recognised training provider, covering elements including but not limited to basic CPR and how to deal with hyper / hypothermia, with a validity period of no less than 6 months at the time of starting employment.
• Basic Land Navigation Training with experience in Natural Navigation and GPS usage
• Mountain Survival Training
• Leave no trace certification
• Search Tracking & Operations Training
• Hiking Guide/Summer Mountain Leader Assessment SCHF/UIAA/BMC preferred
• A minimum of 5 years work experience within the tourism industry, experience in Saudi Arabia is advantageous.

Skills:

• Proven experience and record of accomplishment for delivering a range of adventure sports activities in a high-end hotel / resort environment.
• Proven ability to manage and lead a multi-cultural team in a collaborative environment.
• Clear capacity to recognise potential hazards within the day-to-day operations of adventure sports activities, taking the initiative and setting in place actions to minimize those risks.
• Exhibit leadership qualities, mentor and develop other team members both in professional as well as inter-personal capacities.
• Be a part of driving the creative transformation of the program assets to maximize value and support the leadership team in the conceptualization and execution of additional adventure projects which may come online as part of the project.
• An unyielding commitment to excellence.
• An entrepreneurial and self-motivated orientation
• The candidate must be fluent in both written and spoken English, with the ability to communicate in a second language as a distinct bonus.
• The ideal candidate will be a positive and proactive individual with an outgoing, charismatic, and approachable character and with a high aptitude for customer care and good leadership skills.

In addition, the candidate should:

• Understand Hotel / Resort Operations
• Be a team player
• Be able to follow instructions
• Understanding different cultures
• Be an effective communicator
• Be adaptable
• Be always customer focused

For more information about Red Sea Global, visit:

• Website: https://www.redseaglobal.com/en
• YouTube: https://www.youtube.com/watchv=6ySGZwubomw
• Twitter: https://twitter.com/RedSeaGlobal