Operations Manager| Al-Futtaim Automotive | BYD | Riyadh

Al Futtaim Group; Saudi Arabia; On-site; SAR 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Operations Manager in the dynamic EV After Sales environment. This role involves leading the brand parts management and order planning team, ensuring supply chain efficiency, and enhancing customer satisfaction through effective parts management. You will collaborate with various stakeholders to prepare order plans, analyze sales data, and manage vendor relationships. If you have a Bachelor's degree and a passion for innovation in the automotive sector, this opportunity offers a chance to grow your career in a supportive and progressive environment.

Qualifications

• 5-6 years of experience in a similar role.
• Strong team leadership skills.

Responsibilities

• Prepare quarterly order plans and seek approval from line management.
• Analyze replenishment order parameters and recommend solutions.

Skills

Management of obsolete stocks

Vendor and part number info record management

SYNCRON parameter accuracy

Electronic Data Interchange (EDI) process management

Material grouping accuracy

Education

Bachelor's Degree in a relevant field

Tools

SAP

MS Excel

MS Visio

PowerPoint

Job description

Job Requisition ID: 169207

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. The group's entrepreneurship and relentless customer focus enable continuous growth and expansion, responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers every day.

Overview of the role:

The Operations Manager in the Material Management Team of BYD After Sales Services leads the brand parts management and order planning team. Responsibilities include ensuring all parts supply KPIs are met, maintaining accurate info records of SAP-registered part numbers, detecting supply chain issues, transmitting daily vendor orders on time, reviewing SYNCRON and pending orders, managing fleet customer orders quarterly, preparing forecasts based on sales history, and coordinating SYNCRON-related issues with EIT.

What you will do:

1. Prepare quarterly order plans and seek approval from line management.
2. Develop order schedules for fleet customer parts and input these into SYNCRON.
3. Analyze replenishment order parameters and recommend solutions for issues.
4. Review overdue pending orders and communicate with vendors about delays.
5. Create and modify part numbers based on vehicle lifecycle, attributes, vendor, and material group.
6. Gather and analyze lost sales data from MIS to identify potential revenue-increasing part numbers.

Required Skills to be successful:

• Management of obsolete stocks
• Vendor and part number info record management
• SYNCRON parameter accuracy
• Electronic Data Interchange (EDI) process management
• Material grouping accuracy

About the Team:

You will work in a dynamic EV After Sales environment, engaging directly with various stakeholders across the organization.

What equips you for the role:

• Bachelor's Degree in a relevant field
• 5-6 years of experience in a similar role
• Proficiency in SAP or other ERP/MRP software, MS Excel, MS Visio, and PowerPoint
• Strong team leadership skills

About Al-Futtaim Automotive:

Part of the UAE-based Al-Futtaim Group, Al-Futtaim Automotive operates in 10 countries across the Middle East, Asia, and Africa. Our core activities include distribution, manufacturing, leasing, and aftersales, representing iconic brands like Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. We are committed to innovation, quality, and customer service, aiming to lead in custom-made mobility solutions through comprehensive, omni-channel experiences. Our 9,000-strong team is dedicated to growth and career development. This is Al-Futtaim Automotive—empowering talent to move forward.