Housekeeping Supervisor
Job description
- Supervise and train housekeeping staff, including scheduling and assigning tasks.
- Ensure all rooms and common areas are cleaned and maintained to high standards.
- Develop and implement cleaning procedures and protocols.
- Conduct quality control checks to ensure work meets established standards.
- Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
- Resolve customer complaints related to housekeeping services.
- Address maintenance issues and report to the maintenance department.
- Monitor and ensure compliance with occupational health and safety standards.
- Perform administrative tasks such as timecards, attendance, and payroll.
- Collaborate with other departments to ensure facilities are maintained to high standards.
Requirements
- Proven work experience as a Housekeeping Supervisor or similar role.
- In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures.
- Strong leadership, organizational, and communication skills.
- Excellent time management and multitasking abilities.
- Ability to work independently and as part of a team.
- Knowledge of health and safety regulations and practices.
- High school diploma or equivalent required; additional education or training in hospitality or housekeeping is a plus.