Boutique Manager

Yataghan Jewellery; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading jewellery brand in Saudi Arabia is looking for a Boutique Manager to lead their sales team. The ideal candidate will have a passion for jewellery, strong leadership skills, and a proven track record in retail sales. Responsibilities include supervising the sales team, managing inventory, and ensuring exceptional customer satisfaction.

Benefits

Competitive Salary and Commission Structure

Employee Discounts on Jewellery

Opportunities for Professional Development

Positive Work Environment

Qualifications

• 4+ years of retail sales experience, with at least 1 year in a supervisory role.
• Strong knowledge of jewellery, especially Gold and Diamonds.

Responsibilities

• Supervise and mentor the sales team to enhance performance.
• Monitor sales targets and develop strategies to achieve them.
• Build and maintain strong client relationships to enhance loyalty.

Skills

Leadership

Communication

Interpersonal Abilities

Customer Relationship Management

Education

High School Diploma

Tools

Sales Techniques

Inventory Management

Job description

About Us:

Yataghan Jewellery is a renowned brand in Saudi Arabia, celebrated for its exquisite craftsmanship and unique designs. We are committed to providing our customers with exceptional service and beautiful jewellery pieces that embody our rich cultural heritage.

Job Summary:

We are seeking a dynamic and experienced Boutique Manager to lead our sales team. The ideal candidate will have a passion for jewellery, strong leadership skills, and a proven track record in retail sales. You will oversee daily operations, drive sales performance, and ensure a high level of customer satisfaction.

Key Responsibilities:

- Supervise and mentor the sales team, providing guidance and support to enhance performance.

- Prepare staff rosters and manage time effectively to ensure optimal coverage during peak hours.

- Develop commission structure to encourage and reward the right behaviour and successful target achievement.

- Train sales associates on product knowledge, customer service, and sales techniques.

- Monitor sales targets and develop strategies to achieve and exceed them.

- Foster a positive team environment that encourages collaboration and motivation.

- Build and maintain strong client relationships to enhance customer loyalty and repeat business.

- Assist customers with their purchases and aftersales-service, ensuring an exceptional shopping experience.

- Manage inventory levels and assist in visual merchandising to promote products effectively.

- Analyse sales reports and customer feedback to identify trends and areas for improvement.

- Develop store policies and procedures and ensure compliance, maintaining a safe and organized environment.

Qualifications:

- High school diploma or equivalent.

- 4+ years of retail sales experience, with at least 1 year in a supervisory role.

- Experienced with good knowledge of jewellery (Gold, Diamonds)

- Strong leadership and team management skills.

- Excellent communication and interpersonal abilities.

- Passion for jewellery and able to excite and build relationship with customers

- Saudi National with proficiency in Arabic and English.

Benefits:

- Competitive salary and commission structure

- Employee discounts on jewellery

- Opportunities for professional development and advancement

- Positive and supportive work environment

Please note that due to the many applications we receive, we may only reply to those candidates who present with the most relevant experience.