IT Support Specialist

Technip Energies; Al Khobar; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the energy sector is seeking an IT Support Specialist to provide technical support and maintain network infrastructure. The ideal candidate will have a Bachelor's degree in Computer Science or IT, along with 3+ years of relevant experience. Responsibilities include troubleshooting technical issues, ensuring compliance with IT standards, and collaborating with other IT professionals. This role offers opportunities for growth and development in a dynamic environment.

Qualifications

• 3+ years of experience in IT support and network administration.
• Strong knowledge of hardware, software, and network systems.
• Awareness of Information Security Management System standards.

Responsibilities

• Provide technical support to internal staff and external clients.
• Support and maintain network and server infrastructure.
• Troubleshoot and resolve technical issues.

Skills

Problem-solving

Technical skills

Communication

Interpersonal skills

Time management

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Cloud-based systems

Virtualization technologies

Microsoft certifications

Cisco certifications

Job description

• Bachelor's degree in Computer Science, Information Technology, or related field
• 3+ years of experience in IT support, network administration, and server management
• Strong technical skills and knowledge of hardware, software, and network systems
• Excellent problem-solving and critical thinking skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Ability to prioritize and manage multiple tasks and projects simultaneously
• Result driven and service oriented
• Awareness with Information Security Management System standards
• Experience with cloud-based systems and virtualization technologies is a plus
• Microsoft and Cisco certifications are a plus

Key Responsibilities :

• Provide technical support to internal staff and external clients
• Support and maintain network and server infrastructure
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
• Install, configure, and maintain hardware and software systems
• Monitor system performance and identify areas for improvement
• Ensure compliance with the group IT standards and procedures
• Collaborate with other IT professionals to ensure that all systems are integrated and working together seamlessly
• Provide training and support to end-users as needed
• Work flexible hours to ensure that all systems are running smoothly