Assistant Food & Beverage Manager

Accor; Medina; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking an enthusiastic Assistant Food & Beverage Manager to join their dynamic team in Madinah. This role involves overseeing daily operations of various dining outlets, ensuring exceptional service, and maintaining high-quality standards. The ideal candidate will possess strong leadership skills, a keen understanding of inventory and cost control, and a passion for creating memorable dining experiences. Join a team that values innovation and cultural sensitivity, and contribute to enhancing the guest experience in a luxurious setting.

Qualifications

• Previous experience in a hotel setting as a Food & Beverage Manager.
• Strong leadership and customer service skills are essential.

Responsibilities

• Oversee daily operations of food and beverage outlets.
• Ensure exceptional customer service and quality standards.

Skills

Leadership

Customer Service

Inventory Management

Budgeting

Problem-Solving

Communication

Education

Experience in Food & Beverage Management

Knowledge of Local Cuisine

Tools

Opera

Job description

Company Description

We are far more than a worldwide leader. We welcome and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine you as you are and you can find a job in tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Job Description

We are seeking an enthusiastic and experienced Assistant Food & Beverage Manager to join our team in Madinah, Saudi Arabia. In this role, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional customer service, and maintaining high-quality standards.

1. Assist in managing day-to-day operations of the restaurant, bar, room service, and event catering
2. Ensure smooth coordination between kitchen and service teams
3. Monitor inventory and order supplies to maintain adequate stock levels
4. Handle guest inquiries and complaints, resolving issues promptly and efficiently
5. Uphold and enforce health, safety, and sanitation standards
6. Assist with budgeting, cost control, and achieving revenue targets
7. Train and mentor staff to deliver exceptional customer service
8. Implement and maintain quality control measures across all F&B outlets
9. Collaborate with other departments to enhance overall guest experience
10. Stay updated on industry trends and implement innovative ideas to improve operations
11. Ensure compliance with local regulations and cultural sensitivities

Qualifications

1. Previous experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager in a hotel setting
2. Strong leadership and team management skills
3. Excellent customer service orientation with a focus on creating memorable dining experiences
4. Proficiency in Opera or similar property management systems
5. Solid understanding of food and beverage cost control and inventory management
6. Knowledge of health and safety regulations in the food service industry
7. Strong financial acumen, including budgeting and revenue management skills
8. Excellent communication and interpersonal skills
9. Ability to work effectively in a fast-paced, multicultural environment
10. Detail-oriented with strong organizational and multitasking abilities
11. Problem-solving skills and the ability to make quick decisions
12. Knowledge of local cuisine and cultural sensitivities in Saudi Arabia (preferred)
13. Fluency in English; knowledge of Arabic is a plus

Additional Information

Your Team And Working Environment

Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, standing out as a beacon of modern luxury and French savoir-faire, blending the brand’s unique sense of joie de vivre with the very best of the local culture.