Operations Supervisor, DMK2

Afaq - Warehouse Branch (Amazon); Makkah Al Mukarramah; On-site; SAR 30,000 - 45,000; Full time

Job summary

A leading company in the logistics sector is seeking a dedicated team leader to motivate and manage associates in a dynamic warehouse environment. The role involves ensuring safety, training staff, and optimizing processes to meet customer expectations. Ideal candidates will have strong communication skills, a commitment to excellence, and the ability to adapt to flexible scheduling, including weekends and nights.

Qualifications

• 1+ years of experience with Microsoft Office products.
• Ability to lift up to 49 pounds and stand/walk during shifts.

Responsibilities

• Create a safe working environment and manage team performance.
• Engage with support functions to address performance issues.
• Analyze data to solve logistics and supply chain challenges.

Skills

Communication

Problem Solving

Education

High school diploma or equivalent

Bachelor's degree in Engineering or related fields

Tools

Microsoft Office

Job description

DESCRIPTION

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and workflow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities:

1. Create and cultivate a safe working environment by identifying safety opportunities across your work area
2. Manage and train our Associates to help deliver the best service for our customers
3. Ensure that customer orders are fulfilled in line with quality and safety guidelines
4. Continuously provide critical shift-related information to frontline management and operators
5. Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
6. Engage with support functions and/or other departments to address common issues or needs in key areas of performance (e.g., process area readiness, 5S, safety, training)
7. Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization

A day in the life

Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes. Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making. Willing and able to work weekends and provide overtime support as needed (AM & PM). Flexible with scheduling, including night shifts and variable work hours. If you are engaging, innovative, supportive, a problem solver, or a trail blazer, we want to hear from you!

BASIC QUALIFICATIONS

• 1+ years of Microsoft Office products and applications experience
• High school diploma or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Work 40 hours/week, with overtime as required

PREFERRED QUALIFICATIONS

• Bachelor's degree in Engineering or related fields

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management, Fulfilment Associate