Sales Associate

H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Associate to enhance customer experience and drive sales. The role involves engaging with customers, managing transactions, and maintaining product displays. Candidates should possess relevant degrees and retail experience, along with a strong focus on customer satisfaction.

Qualifications

• Retail sales experience is required.
• Professional appearance and positive attitude are essential.
• Focus on customer satisfaction in a fast-paced environment.

Responsibilities

• Greeting customers and providing outstanding customer service.
• Operating cash registers and managing financial transactions.
• Achieving sales goals and maintaining the sales floor appearance.

Skills

Customer service

Product knowledge

Sales techniques

Education

Degree in Industrial Engineering

Degree in Supply Chain Management

Job description

What does a Sales Associate do?

The sales associate is responsible for addressing customer questions about the company's products and services. They are expected to continually update their knowledge of products and policies.

Handling customer complaints effectively is crucial, requiring empathy and tact to turn frustrated customers into satisfied ones while following company policies.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities

• Greeting customers, responding to questions, engaging with merchandise, and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving sales goals.
• Directing customers to merchandise within the store.
• Increasing in-store sales.
• Possessing superior product knowledge.
• Maintaining an orderly appearance on the sales floor.
• Introducing promotions and sales opportunities to customers.
• Cross-selling products to increase purchase amounts.
• Handling cash transactions, including receiving and refunding cash, and depositing cash.

Sales Associate Requirements

• Degree in Industrial Engineering or Supply Chain Management.
• Retail sales experience.
• A professional appearance.
• Positive attitude and focus on customer satisfaction in a fast-paced environment.