Receiving Agent

Centro Hotels by Rotana; Al Khobar; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel in Al Khobar is seeking a passionate Receiving Agent to manage the receiving function and ensure compliance with quality standards. The ideal candidate will have a degree in hotel management or accounting, with at least one year of experience in a hotel environment. Strong communication skills and proficiency in relevant software are essential for success in this role.

Qualifications

• At least one year of experience in a hotel environment.
• Excellent verbal and written English communication skills.
• Computer literacy is essential.

Responsibilities

• Manage the receiving function efficiently and ensure quality standards.
• Inspect received goods for compliance with hotel policies.
• Process supplier invoices promptly and accurately.

Skills

Analytical thinking

Effective Communication

Customer Focus

Teamwork

Adaptability

Education

Degree in hotel management or accounting

Tools

Opera

Micros

FBM

SUN System

Job description

Job Description

We are currently seeking passionate and dynamic Finance professionals who pride themselves on delivering extraordinary customer service and providing creative solutions to our guests.

As a Receiving Agent, you will be responsible for managing the receiving function efficiently and ensuring all procured goods meet our quality standards, policies, procedures, and standards. Your key responsibilities include:

1. Ensuring all items received conform to the LPO, Hotel Policies, and Hygiene Standards. Goods must be inspected for count, weight, and visual specifications prior to receipt.
2. Delivering inspected goods to relevant departments and obtaining acknowledgements from Department Heads or their representatives.
3. Reviewing supplier invoices to ensure they are original, numbered, itemized, and free from errors. Confirming satisfactory delivery with Hotel Seal and signature.
4. Processing supplier invoices in FBM promptly and according to standards.
5. Reviewing and processing Deviations Reports and Outstanding Order Reports as per hotel standards.
6. Reviewing weekly Outgoing Records (OR) for serial control and completeness, highlighting outstanding ORs to Department Heads.
7. Developing and maintaining manual and electronic filing systems, ensuring proper naming, cataloging, and restricted access.
8. Operating in a safe and environmentally friendly manner to protect the health and safety of guests and employees and to conserve the environment.
9. Complying with hotel environmental, health, and safety policies and procedures.

Skills, Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year of experience in a hotel environment. Excellent verbal and written English communication skills and computer literacy are essential. Knowledge of Opera, Micros, FBM, and SUN System is advantageous.

Knowledge & Competencies

The ideal candidate will be an analytical, pragmatic thinker with integrity and professionalism. You should be result-oriented, adaptable, and able to manage priorities efficiently in a fast-paced environment while maintaining fairness and consistency. Additional competencies include:

• Understanding Hotel Operations
• Teamwork
• Business Planning
• Supervising People
• Understanding Differences
• Supervising Operations
• Effective Communication
• Adaptability
• Customer Focus
• Driving for Results