I&C Operations Administrator Specialist

Hitachi Energy; Dammam; On-site; SAR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Operations Administrator to enhance operational efficiency and support strategic initiatives. This pivotal role involves coordinating administrative activities, analyzing workflows, and driving process optimization while ensuring compliance and tracking KPIs. The ideal candidate will have a strong background in operations and administration, combined with advanced skills in MS Office and experience with ERP systems. Join a dynamic team committed to safety and integrity, where your contributions will directly impact the organization’s success and foster a collaborative work environment.

Qualifications

• 5+ years of experience in operations or administration.
• Advanced skills in MS Office and experience with ERP systems.

Responsibilities

• Oversee day-to-day operational activities and support management.
• Analyze workflows and propose continuous improvement initiatives.

Skills

Operations Management

Process Optimization

Communication Skills

Risk Management

Data Analysis

Team Leadership

Education

Bachelor's Degree in Electrical Engineering

Diploma in Electrical Engineering

Tools

MS Office Suite

SAP

Oracle

Job description

The opportunity

To build and grow the Operations Administrator plays a critical role in ensuring efficient and effective operational activities. Responsible for overseeing administrative workflows, improving internal processes, supporting strategic initiatives, and facilitating cross-departmental collaboration. Acts as a key support to leadership by ensuring compliance, tracking operational KPIs, and driving process optimization.

How You’ll Make An Impact

1. You will coordinate and oversee day-to-day operational administrative activities and support operations management in strategic planning, budgeting, and reporting.
2. You will analyze operational workflows, propose continuous improvement initiatives, monitor operational KPIs, and generate performance reports.
3. You will liaise across departments to streamline communication and operations, supervise and mentor junior administrative staff.
4. You will manage procurement documentation, supplier communications, and vendor follow-up; organize meetings, draft agendas, record minutes, and manage action points.
5. You will assist in audits, compliance checks, enforcement of corporate policies, and support onboarding processes, training logistics, and HR administrative tasks.
6. You will assist in risk management initiatives and business continuity planning, and take ownership of special projects assigned by management.
7. You will coordinate between the team lead and project managers for logging and following NCRs on the system, and update the organization’s competency matrix in coordination with team leaders.
8. You will support employees with administrative requests such as travel and hotel arrangements, and support training activities for the team.
9. You will lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.
10. You will manage data collection for updating metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
11. Living Hitachi Energy’s core values of safety and integrity, taking responsibility for your actions while caring for colleagues and the business.

Your background

1. A bachelor’s degree or diploma in electrical engineering is preferred.
2. Minimum 5+ years of experience in operations, administration, or related fields.
3. Advanced skills in MS Office (Excel, Word, PowerPoint, Outlook).
4. Experience with ERP systems (SAP, Oracle) is preferred.
5. Proficiency in both spoken & written English is required.