Receptionist

Radisson Hotel Group; Riyad Al Khabra; On-site; SAR 30,000 - 50,000; Full time

Job summary

Join a leading hotel company as a Receptionist, where your passion for guest service will shine. In this role, you'll be part of a vibrant Front Office Team dedicated to creating memorable experiences for guests. Your responsibilities will include supporting front office operations, enhancing guest satisfaction, and ensuring a warm welcome for all. This is an exciting opportunity to work in a dynamic environment that values integrity and excellence. If you are a Saudi National with a commitment to hospitality, we invite you to embark on this rewarding journey with us.

Qualifications

• Experience in front office operations is beneficial but not essential.
• Strong communication skills and a proactive work style.

Responsibilities

• Support the smooth operation of the front office department.
• Maximize guest satisfaction and comfort through effective communication.
• Ensure adherence to all legislation and document due diligence activities.

Skills

Guest Service

Communication Skills

IT Systems

Problem Solving

Job description

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first-class Front Office Team is the heart of the house, providing a warm welcome with a happy smile, where we strive to deliver a hospitality experience that exceeds expectations—creating memorable moments for our guests.

As a Receptionist, you will join a team passionate about delivering exceptional service, believing that anything is possible, and having fun in all that we do!

Key Responsibilities of the Receptionist :

• Support the smooth operation of the front office department, ensuring all aspects of the guest journey are delivered to the highest standards.
• Work as part of a team to maximize guest satisfaction and comfort, providing positive and timely responses to guest inquiries and resolving issues effectively.
• Take responsibility for assigned duties and tasks, ensuring they are completed in a timely and professional manner.
• Contribute to departmental plans and objectives, achieving hotel initiatives and targets.
• Collaborate with immediate supervisors to control costs and inventory, and to attain productivity and performance goals.
• Build and maintain effective working relationships while promoting the company's culture and values.
• Ensure adherence to all legislation, planning, delivering, and documenting due diligence activities for internal and external audits, with follow-up as necessary.

Requirements of the Receptionist :

• Experience in front office operations is beneficial but not essential.
• A hands-on approach with a proactive work style.
• A commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of duties and tasks.
• Personal integrity and the ability to work in an environment that demands excellence.
• Experience working with IT systems across various platforms.
• Strong communication skills.

Saudi Nationals only.

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group, we believe that people are our greatest asset. As one of the world’s largest hotel companies, we are always looking for talented individuals to join our team. If this resonates with you, start your journey with us.

To learn more about Radisson Hotel Group, our culture, and our beliefs, please visit us at [website link].