Job Title: Human Resources Operations Manager
Role Purpose:
The HR Operations Manager plays a critical role in ensuring the smooth delivery of HR services across Cultural Assets Group and its subsidiaries. This position oversees group-level HR operationsincluding compliance, payroll, employee relations, and administrative processeswhile reviewing and supporting subsidiary HR operations to maintain alignment with group-wide policies and standards. The role ensures that all subsidiaries operate with consistency, efficiency, and legal compliance, in line with the Group's strategic human capital framework.
Primary Responsibilities:
- HR Operations Management (Group and Subsidiaries)
- Lead and manage daily HR operations at the Group level, and review subsidiary HR operational activities to ensure alignment with Group policies, best practices, and regulatory requirements.
- Compliance and Regulatory Management
- Oversee labor law compliance across the Group and subsidiaries. Conduct regular audits, risk assessments, and provide proactive guidance to subsidiary HR teams to maintain full regulatory adherence.
- Policy Development and Enforcement
- Develop, standardize, and continuously update HR governance frameworks, employment policies, and operational procedures for Group-wide implementation, ensuring subsidiaries are fully integrated and compliant.
- Employee Relations Support
- Support subsidiaries in implementing standardized grievance handling, workplace ethics programs, and dispute resolution processes that align with Group standards.
- HR Systems and Data Management
- Maintain, monitor, and optimize centralized HR information systems (HRIS) and ensure subsidiaries properly use approved platforms for data management, reporting, and regulatory filings.
- Payroll and Benefits Administration
- Oversee Group payroll operations, and review the payroll and benefits administration of subsidiaries to ensure consistency, compliance, and operational efficiency.
- Reporting and Workforce Analytics
- Develop regular consolidated HR reports combining Group and subsidiary workforce data. Provide insights for leadership decision-making and continuous improvement.
- Subsidiary Collaboration and Support
- Act as a key HR operations advisor to subsidiaries, ensuring they have the tools, systems, and support needed to execute their HR functions effectively within the Group's frameworks.
Qualifications & Experience:
- Bachelor's degree in human resources management, Business Administration, or related fields, professional HR certifications (CIPD, SHRM) preferred.
- Minimum of 5 years of HR operations experience within a multi-entity or group structure.
- Strong knowledge of labor law compliance, HR governance, payroll management, and workforce administration across multiple jurisdictions.
- Experience implementing and managing HRIS platforms and data integrity practices.
- Exceptional organizational, auditing, and communication skills.
- Fluency in both Arabic and English is a must. Additional languages are a plus.