In the assigned role of Key Account Manager, you will be responsible for acquiring and growing our most important key client accounts assigned to you in this role. You will build and maintain strong trusted relationships with clients. You will be the single point of contact for all key client matters, understand clients' needs clearly, work within the organization to ensure clients' timelines, and help clients to be successful.
Duties/Responsibilities:
- Develop new key accounts and maintain existing key account relationships between major key clients and the organization.
- Own an assigned list of key customers, named accounts, and other accounts. End-to-end ownership of key accounts and named accounts.
- Identify new projects and orders in the pipeline with key accounts based on relationship and continuous communication.
- Deliver Year-on-Year aggressive sales target growth for data communication products and solutions for Industrial Automation projects and applications to various customers and markets within the Middle East Territory.
- Understand and support key client requirements, resolve queries to gain maximum confidence, and maximize business profits.
- Identify and develop local system integrators and partners to increase satisfaction with Easy World products and ensure successful implementation and support.
- Drive the specification of Easy World in OEM design, end-user projects, and standards, ensuring our brands are registered/listed with and approved by major end users/government entities.
- Meet customers regularly and update them about our products and services.
- Maintain the CRM system at all times, ensuring all leads and opportunities are registered and followed up with relevant accurate data.
- Work closely with procurement, logistics, finance, sales, and management teams for placement of orders, deliveries, finance payment collections, and exception approvals.
- Maintain and share up-to-date knowledge of brands, systems, processes, and policies.
- Follow all Easy World Group policies and procedures at all times.
Required Skills/Abilities:
- Strong business acumen and commercial understanding.
- Excellent interpersonal and social skills and the ability to build a network and team environment in an organization.
- Excellent in sales strategy, sales forecasting, market mapping, data analysis, and negotiation skills.
- Prior work experience managing and developing key accounts, brand distribution, and identifying project prospects, having worked directly with key senior members in government sectors.
- Technical knowledge of Industrial Automation, PLC, SCADA, Networking, CCTV, and Wireless Technology.
- Working experience with Automation Plants, Electric Power, Water and Gas Utilities, Oil & Gas, Transportation (Road, Airports, Ports, Railways, Metro), and Government (Mission Critical, Harsh Environment, High Availability) is preferred.
- Competitive, self-driven, ambitious, goal/target-oriented, resilient, strategic thinker, and execution-driven.
- Disciplined, focused, punctual, organized, and target-oriented.
- Maintain excellent working relationships with colleagues, customers, suppliers, and vendors.
- Ready and flexible to travel as per business requirements.
Education and Experience:
- University Degree in Sales/Business Management from a recognized university.
- Prior experience working in the distribution of Industrial Automation, Networking, Wireless, CCTV, and Telecommunication product sales is preferred.
- Thorough knowledge of local and international laws, regulations, and policies regarding customs, excise, taxes, and internal company processes.
- 7-10 years of work experience as an Account Manager in a similar industry.
Company Industry:
- Automotive
- Auto Accessories
Department / Functional Area:
- Accounts
- Taxation
- Audit
- Company Secretary
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