Receptionist

Dallah Albaraka; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their hospitality team. This role involves welcoming guests, managing inquiries, and ensuring the reception area runs smoothly. With a focus on quality service and guest satisfaction, you will play a crucial role in creating a positive first impression. If you are passionate about hospitality and eager to develop your skills in a dynamic environment, this opportunity is perfect for you. Join a team that values excellence and offers a chance to grow in the vibrant hospitality sector.

Qualifications

• Diploma in Administration or Hospitality is required.
• 0-2 years of experience in a related field.

Responsibilities

• Greet guests and assist them with check-in and room information.
• Act as the first point of contact for guest inquiries.
• Maintain a tidy reception area to ensure a welcoming environment.

Skills

Business Acumen

IT & Computer Literacy

Quality Orientation

Health & Safety Awareness

Education

Diploma degree in Administration

Diploma degree in Hospitality

Job description

Job Responsibilities

1. Help guests check in by greeting them, providing them with a key, and showing them where their room is located.
2. Act as the first point of contact for enquiries from guests coming into the hotel to answer their questions and provide assistance.
3. Answer phone calls and transfer them to the appropriate parties.
4. Ensure the smooth running of the reception area at all times, keeping it neat and tidy to present an appropriate image of the hotel.
5. Take and pass on messages to determine urgency and expedite responses.

Minimum Requirements

1. Diploma degree in Administration or Hospitality.
2. 0-2 years of related experience.
3. Business Acumen.
4. IT & Computer Literacy.
5. Quality Orientation.
6. Health & Safety Awareness.
7. Follow all relevant procedures to ensure work is carried out in a controlled and consistent manner.
8. Follow day-to-day operations related to own job in Hospitality to ensure continuity of work.