Service Sales Engineer

Otis Elevator Co.; Medina; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading global elevator and escalator manufacturer is seeking a Sales Operations professional with a strong engineering background. The ideal candidate will manage contracts, coordinate with teams, and provide insights on project performance. Join a diverse team committed to innovation and professional growth.

Benefits

Employee Scholar Program

Opportunities for training and development

Qualifications

• Minimum of 3 years of relevant experience in sales operations.
• Fluent in written and spoken English; Arabic is preferred.

Responsibilities

• Provides management information and insights on work area performance.
• Coordinates with different teams to gather relevant cost information.
• Prepares estimation price lists including material cost and manpower hours.

Skills

Sales

Engineering

Communication

Education

Bachelor’s degree in Engineering

Certified Sales Associate (CSA)

Job description

Date Posted:

2025-04-24

Country:

Saudi Arabia

Location:

Otis Elevator Company Saudi Arabia Ltd, 3rd Floor, BISCO Building, Madinah Munawwarah Street, Jubail, Saudi Arabia

Core Responsibilities

1. Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
2. Follows all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
3. Reviews contracts signed by customers and books those contracts on internal systems as per policy.
4. Estimates the type and amount of materials necessary to deliver the contract against the tender specifications.
5. Reviews the project specification and identifies the source of supply from Otis factories.
6. Coordinates with different teams within Otis (factories, sales teams, design engineers, etc.) to gather relevant cost information for technical and commercial requirements of a sales pitch.
7. Prepares estimation price lists including material cost, manpower hours, duties, fees, tools, transportation, and other requirements as per project conditions and Otis procedures.
8. Calculates the margin and safe buffer to build a lucrative sales proposition.
9. Orders the release of material as per approved drawings.
10. Maintains salesman records and contracting activities through E-Logistic tool.
11. Records and archives all contract terms and conditions as per defined process.
12. Reviews key reports monthly to identify trends or metrics requiring further analysis.
13. Defines performance goals at the start of the year with the reporting manager and ensures achievement of these goals.
14. Identifies training and development needs for self and arranges for them with the reporting manager.
15. Strives to achieve high proficiency in all role competencies and skills.
16. Keeps updated on professional developments, new techniques, and current issues through continued education and professional growth.

Minimum Qualifications, Experience, and Skills

• Bachelor’s degree in Engineering, Sales, or equivalent.
• Relevant certification such as Certified Sales Associate (CSA) or equivalent is preferred.
• Minimum of 3 years of relevant experience in sales operations within a construction/engineering organization.
• At least 2 years in progressively responsible positions.
• Fluent in written and spoken English; Arabic is preferred.

If you live in a city, chances are we will give you a lift or help keep you moving every day.

Otis is the world’s leading elevator and escalator manufacturer, installer, and service provider. We move 2 billion people daily and maintain approximately 2.2 million customer units worldwide, the industry's largest service portfolio.

Our products are featured in landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Twin Towers. We are a diverse team of 69,000 professionals, including engineers, digital tech experts, sales, and technicians, committed to meeting the needs of customers and passengers across more than 200 countries.

Joining Otis means becoming part of an innovative, global leader with a resilient business model. You will join a diverse, trusted community where your contributions and skills will grow, keeping us connected and at the forefront of the industry.

We offer opportunities, training, and resources to develop leadership and capabilities across Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program sponsors colleagues pursuing degrees or certifications.

Our focus is on people—passengers, customers, and colleagues alike. Guided by our values—Safety, Ethics, and Quality—we prioritize these in all we do. Learn more about our environmental, social, and governance (ESG) initiatives here.

Join Otis and help us #Buildwhatsnext!

Equal Opportunity Employer

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class under law. To request accommodations during the application process due to a disability or special need, contact us at [e-mail].

Privacy Policy and Terms

Click here to read our Policy and Terms.