Customer Planner

Vanderlande; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented Customer Planner to oversee Baggage Handling System projects. In this pivotal role, you will coordinate project activities, develop comprehensive project plans, and monitor progress to ensure successful delivery. Your expertise in project management and scheduling will be crucial as you collaborate with various stakeholders and technical teams. This role offers the opportunity to work in a dynamic environment, contributing to innovative solutions that enhance airport operations. If you are passionate about project planning and thrive in a collaborative setting, this position is perfect for you.

Qualifications

• 10 years of experience in planning functions with large projects.
• Hands-on experience in automated material handling preferred.

Responsibilities

• Oversee project activities and ensure successful delivery of projects.
• Create quotations and project schedules in collaboration with stakeholders.

Skills

Project Management

Scheduling

Stakeholder Engagement

Problem-Solving

Communication

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

Bachelor's degree in Automation Engineering

Tools

Primavera P6

MS Excel

Job description

Job Title

Customer Planner

Job Description
Your department
The Vanderlande Customer Centre Airports Solutions NEME (Northern Europe and Middle East) is active in the NEME region to design, deliver, and service solutions for airports and parcel customers. The organization is growing strongly each year, with over 600 employees and multiple site-based teams operating in over 30 countries at leading airports. Our promise is to provide best-in-class services to enhance our customers' competitive position in their markets (www.vanderlande.com).

About The Role
As a Project Planner, you will oversee and coordinate project activities to ensure the successful delivery of Baggage Handling System projects. Your responsibilities include creating quotations and project schedules in collaboration with stakeholders and technical teams, monitoring project progress, identifying deviations, and discussing solutions with stakeholders, as well as researching and developing alternative plans with the project team.

Responsibilities

• Develop and implement comprehensive project planning functions, including
• Preparation of quotations and detailed project master schedules.
• Creation of manpower histograms and progress measurement systems.
• Establishment of logical relationships between activities across engineering, procurement, and construction phases.
• Develop, maintain, and monitor critical path logic networks, float paths throughout the project lifecycle, identifying and addressing potential risks and delays.
• Provide high-level project plans (level 2 or 3) to technical departments as needed.
• Prepare and present detailed project status reports, including daily, weekly, monthly updates, and project monitoring dashboards.
• Present progress status at meetings.
• Monitor actual data against planned units, track key performance indicators (KPIs) such as CPI, SPI, and other EVM metrics, and present findings visually.
• Maintain and update a project delay register, conduct delay analysis, and prepare reports and evidence for potential claims.
• Contribute to invoicing and cost forecasting based on latest planning updates.

Deliverables

• Project Quotation Schedule, Initial Master Schedule, Project Master Schedule
• Weekly updates of Project Master Schedule
• Daily, Weekly & Monthly Progress reports
• Weekly Updates of Project Dashboard
• Weekly Updates of Actual data against planned units, EVM data in visual format
• Data for forecast of invoicing and costing, based on latest plan

Activities consulted in

• Planning resources for the project.
• Planning tollgates in the project.
• Changes in delivery methods by technical, procurement, or installation departments.

Desired Qualifications & Experience

• Bachelor's degree in Mechanical, Electrical, Automation Engineering, or related field.
• 10 years of experience in planning functions, including at least 7 years handling large projects. Preference for candidates with hands-on experience in automated material handling or baggage handling system projects. Training will be provided if no related experience.
• Proficiency in Primavera P6 and MS Excel.
• Knowledge in project management, scheduling, claims, and planning reports. Certifications like PSP, APE (or equivalent) are preferred.
• Basic knowledge of supply chain and shipping procedures is advantageous.
• Proven achievement in planning EPC projects.
• Knowledge of electrical and mechanical installation processes, ensuring adherence to specifications and quality standards.
• Exceptional communication and stakeholder engagement skills.
• Ability to transfer knowledge effectively to team members.

Desired Soft skills

• Confidence, strong presentation and defense of ideas.
• Effective communication.
• Collaborative team player.
• Problem-solving skills.
• Adaptability and flexibility.
• Customer focus.
• Conflict resolution skills.
• Attention to detail.
• Time management and prioritization.
• Commitment to continuous learning and development.

Travel

• This role may require travel to project sites for execution and support. Candidates should be prepared for travel, which will vary based on project needs and locations.