Junior IT Officer

Syarah; Saudi Arabia; On-site; SAR 30,000 - 60,000; Full time

Job summary

An innovative organization is seeking a dedicated IT Officer to enhance its IT infrastructure and support its growth through technology. In this role, you will manage software and hardware, ensure network security, and provide essential technical support to staff. Your expertise will help optimize internal operations and ensure data integrity. If you are passionate about technology and eager to make a significant impact in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 1+ years of experience in IT support or related role.
• Strong knowledge of hardware, networking, and software management.

Responsibilities

• Install, configure, and maintain company software applications.
• Provide timely and efficient IT support to employees.

Skills

IT Support

Network Security

Troubleshooting

Communication Skills

Problem-Solving

Organizational Skills

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Windows

Linux

macOS

Google Workspace

Job description

Role Summary:

The IT Officer is responsible for maintaining, supporting, and enhancing the IT infrastructure and systems within the organization. This role includes troubleshooting, managing network security, ensuring data integrity, and providing technical support to employees. The IT Officer will work closely with other departments to ensure efficient IT operations and support organizational growth through technology.

Requirements

Key Responsibilities:

1. Software Management:
2. Install, configure, and maintain company software applications
3. Troubleshoot software issues and ensure proper updates and licensing
4. Manage user accounts, access permissions, and system backups
5. Hardware Management:
6. Oversee the procurement, setup, and maintenance of company hardware, including computers, mobile devices, and other equipment
7. Diagnose and resolve hardware malfunctions promptly
8. Maintain hardware inventory and manage warranties and replacements
9. Networking:
10. Design, implement, and manage the company's network infrastructure
11. Ensure secure and efficient operation of internal networks, VPNs, firewalls, and internet connectivity
12. Troubleshoot network issues and optimize performance
13. Implement and maintain cybersecurity measures
14. Technical Support:
15. Provide timely and efficient IT support to employees, resolving issues related to hardware, software, and network systems
16. Assist with IT training for staff members to improve proficiency in using IT resources

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 1+ years of experience in an IT support or related role
• Strong knowledge of hardware, networking, and software management
• Proficiency with operating systems (Windows, Linux, macOS) and enterprise software
• Knowledge of cybersecurity practices and data protection policies
• Excellent problem-solving skills and ability to work under pressure
• Strong technical and troubleshooting skills
• Excellent communication and customer service abilities
• Strong organizational skills and the ability to manage multiple tasks efficiently
• Preferred Experience:
• Experience with Google Workspace
• Familiarity with Linux systems
• Experience in software companies