Director of Sales & Marketing

Bachelor of Commerce(Commerce), Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities.


• To coordinate an effective and efficient Payroll management / Resource allocation through establishing a flexible work force throughout the division, based on the principles of Multitasking and multi Tasking.
• To establish annual budget, marketing plan and actions plans, with measurable objectives so as to achieve revenue and profit goals outlined in the annual business plan.
• To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Sofitel Luxury hotels Policies and Procedures.
• To have a good understanding of contribution margins of each product results and work with respective heads of departments to maximize Operating results.
• To set individual sales goals by segments and by sales managers and executives, track and review productivity on a monthly, quarterly basis.
• To direct, and coordinate sales team s activities in order to secure new and repeat business in order to achieve and exceed budget.
• To track, measure and analyze the productivity of the sales team so as to achieve and exceed goals.
• To maintain a perpetual analysis of key accounts in the Dubai city market and group movements in the region. To have a thorough knowledge of the comp set activities in terms of sales and actions plans.
• To conduct staff yearly performance appraisal.
• To carry out quarterly, bi yearly, yearly inventory of operating equipment.
Other Duties:
• To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and development. To encourage them to maintain good relationships with their colleagues and all other departments.
• To ensure that all employees report for duty punctually wearing the correct uniform/attire and nametag at all times. And to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards. To control absenteeism.
• To ensure that all employees provide a friendly, courteous and professional service at all times.
• To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
• To supervise the employees within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manual.
• To ensure that the Department's operational budget is strictly adhered to and that all costs are controlled and expenditures approved.
• To ensure that all the employees read and understand the hotel's Employee Handbook and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To comply with local legislation and be conversant and act in accordance with any such matters relating to your department.
• To respond to any changes in the department as dictated by the needs of the industry, brand or hotel.
• To be flexible and to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend trainings and meetings as and when required.
• To conduct and/or contribute to regular Departmental Communication Meetings.
• To provide updated information to the Management and other departments.
• To assess situations and to be able to react accordingly through analysis and perspective.
• To be available in front of the guests and colleagues, and to serve as an example for other employees.
• To ensure rosters are posted and timesheets are submitted on time.
• To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation, and company / hotel policies and procedures.
• To undertake duties of the Duty Manager as dictated by the Hotel s Duty Managers Roster.

• Bachelor s degree /or Hotel Management degree is an asset.
• Minimum of 5 years of experience in a senior sales management capacity within the hospitality industry or related tourism field.
• Revenue management experience essential.
• Knowledgeable in social media analytics and data analysis.
• Excellent communications skills - interpersonal, written and public/media relations.
• A proven record of results-oriented leadership and team development.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Business Development

Keywords

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