EN - Reception Agent

ACCOR; Riyadh; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel group is looking for a Reception Agent to provide exceptional service from guest arrival to departure. This role offers opportunities for personal growth and development within a diverse and inclusive environment, along with employee benefits such as discounted rates at Accor worldwide.

Benefits

Employee benefit card offering discounted rates at Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow

Involvement in Corporate Social Responsibility activities

Qualifications

• Experience is an asset.
• Fluency in English required.
• Additional languages are a plus.

Responsibilities

• Greet, check-in, respond to requests, and settle accounts while providing exceptional service.
• Take initiative to add a personalized experience.
• Promote hotel facilities and enhance guest stays through up-selling.

Skills

Service-focused personality

Education

Bachelor of Hotel Management

Tools

Opera

Job description

Bachelor of Hotel Management (Hotel Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

Reception Agent

First impressions are everything! As a Reception Agent, you will take care of guests from their arrival to departure, ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests, and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling

Qualifications

Your experience and skills include:

• Service-focused personality is essential

Additional Information

• Experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English
• Additional languages are a plus

Team and Environment

Our team is dedicated to providing excellent service in a welcoming environment that values diversity and inclusion. We foster a culture of growth, learning, and collaboration.

Our Commitment to Diversity & Inclusion

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent.

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