Service Execution Team Leader - HR Solutions

Client of Rawaj Company for Recruitment; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Service Execution Team Leader to oversee a team delivering HR services. The role involves managing daily operations, ensuring client satisfaction, and supporting continuous improvement initiatives. Ideal candidates are detail-oriented with strong communication skills and relevant experience in HR.

Qualifications

• 2 to 5 years of experience in Human Resources or related fields.
• Proficiency in computer usage and online platform navigation.

Responsibilities

• Lead and manage the service execution team.
• Ensure timely and accurate delivery of HR services.
• Coordinate with B2B clients to meet service requirements.

Skills

Communication

Team-oriented mindset

Proficiency in computer usage

Fluent in English

Education

Bachelor of Business Administration

IT or computer-related education

Tools

Microsoft Office

Excel

Job description

Service Execution Team Leader - HR Solutions

Qualifications: Bachelor of Business Administration (Management)

Nationality: Any

Vacancy: 1

Job Description

As a Service Execution Team Leader, you will lead and manage a team responsible for delivering high-quality HR services, ensuring efficient daily operations and client satisfaction by adhering to established procedures and standards. We seek goal-oriented, detail-focused professionals passionate about service delivery.

Key Accountabilities

1. Lead and manage the service execution team.
2. Ensure the timely and accurate delivery of HR and operational services.
3. Assign daily tasks and monitor team performance (both field and office).
4. Operate government platforms to execute services.
5. Maintain accurate data and update systems regularly.
6. Coordinate with B2B clients to meet service requirements.
7. Respond to client inquiries and follow up on requests.
8. Resolve operational issues efficiently.
9. Ensure compliance with service standards and internal policies.
10. Support continuous improvement and performance enhancement initiatives.

Knowledge, Skills, and Experience

• 2 to 5 years of experience in Human Resources or related fields.
• Proficiency in computer usage and online platform navigation.
• IT or computer-related education or training preferred.
• Excellent communication skills and a team-oriented mindset.
• Bachelor's degree or diploma in Business Administration or related field.
• Proficiency in Microsoft Office, especially Excel.
• Fluent in English (spoken and written).

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• HR
• Human Relations
• Industrial Relations

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