Trading Manager

XAD Technologies; Riyad Al Khabra; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic individual to lead product and trading responsibilities. This role involves managing product backlogs, overseeing trading operations, and conducting comprehensive sales analyses to drive strategic insights. The ideal candidate will embody high customer service standards while promoting a positive team environment. You will manage KPIs, ensure compliance with safety legislation, and contribute to team development. If you are passionate about e-commerce and ready to take on a leadership role, this opportunity is perfect for you.

Qualifications

• Experience in managing product backlogs and user stories.
• Strong analytical skills for sales analysis and KPI management.

Responsibilities

• Create and maintain product backlogs and user stories.
• Lead the team to optimize product and category pages.
• Conduct deep sales analysis to develop strategic insights.

Skills

Team Management

Sales Analysis

E-commerce Marketing

Customer Service

Product Management

Education

Bachelor's Degree in Business

MBA

Job description

The provided job description contains a comprehensive list of responsibilities, but it can benefit from improved formatting for clarity and readability. It mixes technical and managerial duties with general responsibilities, which could be better structured. Minor editing for consistency and emphasis will enhance its effectiveness. Below is a refined version with improved formatting, utilizing only the allowed HTML tags:

Product and Trading Responsibilities

• Create and maintain product backlogs and user stories.
• Handle daily trading responsibilities, including product and portfolio execution.
• Manage the team to optimize product and category pages, including super cats and banners, via Endeca.
• Conduct deep sales analysis weekly, monthly, and seasonally to develop strategic insights.
• Produce weekly trading reports with key KPIs such as ASP, AOV, Conversion, and best sellers to adapt to trends and forecasts.
• Manage gross profit and gross margin to meet profitability targets.
• Oversee the allocator to minimize missing SKUs.
• Guide the e-commerce marketing team on key products/lines to promote across channels.
• Select products for weekly email features based on performance.
• Supervise agency traders to ensure orders meet the firm's execution standards.

General Responsibilities

• Lead by example in delivering high customer service standards, embodying the company's purpose.
• Promote a positive, customer-focused environment and seek opportunities for continuous improvement.
• Manage KPIs and service level agreements effectively.
• Ensure compliance with company procedures, health & safety legislation, and safe practices.
• Oversee performance management, including 1:1s, reviews, and development plans for team members.
• Coordinate resource scheduling to ensure excellent customer experience.
• Deliver training and support team development, including onboarding new members.
• Handle security matters and work to reduce shrinkage through stock procedures.
• Maintain the presentation of the Booths brand and marketing materials.
• Lead store floor changes, promotion setups, and special events execution.
• Ensure high standards of replenishment and shopkeeping.
• Manage back-of-house operations and contribute as part of the Store Management Team.
• Oversee daily team management and communication, including HR issues.
• Work flexibly, including early mornings, evenings, weekends, and out-of-hours.
• Act as the first point of contact in the absence of the Store Manager and support change initiatives.