Sales & Operations Manager

Job Summary

Responsible for the development and implementation of new business, achieving account profitability and sales targets; serving as the primary account contact; providing account leadership. Lead the sales team and act as deputy to head of PTS during his absence.

Job Responsibilities

1. Constantly reviews the Foodservice industry to identify key areas of growth, concerns, and opportunities for improvement.
2. Provides coaching to his team to act and achieve operational goals.
3. Identify and develop relations with key clients and decision makers within (FSP) Foodservice Provider Companies.
4. Responsible for organizing and maintaining own time, completing deadlines, and making effective use of internal information and databases.
5. In weekly review meeting reports personal objectives to the Head of PTS by preparing RTM (Route-to-Market).
6. Analyses the RTM financial performance throughout the year and reacts accordingly to achieve the yearend target.
7. Develop relationships with key FSP decision makers & identifies future business opportunities.
8. Assembles Key Account Management Reports for quarterly business reviews with various Foodservice Provider companies.
9. Develop knowledge of COSTA Foodservice within FSP/client Companies by developing strategic relations with senior management.
10. Support the implementation of company programs to ensure the success of the Business of Costa in KSA.
11. Responsible for Distribution-No SKU stocked.
12. Develop and implement appropriate business propositions for clients and support with new locations that fits our business modules.
13. Develop, Review, Analyze and Manage Sales & Budget.
14. Analyze monthly / yearly sales targets, performance and develop a clear business plan.
15. Analyze monthly / yearly sales targets by market sector, key organizations/companies target.
16. Develops and manages budgets, forecasts, and strategy to ensure that the RTM channel achieve targeted sales, goals, and objectives.
17. Has accountability for the sales results of a ledger of National RTM accounts – driving new accounts/account retention and growth of existing Foodservice business.
18. Assist building yearly forecast of products & machines required for the business.

Candidate Requirements

Education

1. Degree educated or equivalent.
2. Excellent Microsoft knowledge (Excel – Word – PowerPoint)

Work Experience

1. 5-8 years foodservice Sales Experience in KSA
2. Hospitality sales experience is a plus.

Functional Competencies

1. Sales targets
2. Planning & organizing
3. Relationship building
4. Problem solver
5. Customer focus
6. P&L
7. Team development / skills
8. Influence
9. Communication process
10. Result orientation
11. Team leading
12. Good knowledge with dashboards

Behavioral Competencies

1. Understanding of the industry & channel structure & interrelationships.
2. Commercially strong – with excellent analytical skills
3. Numerate
4. Must have excellent communication skills (credible influencing & persuasion).
5. Ability to drive for and achieve results.
6. Build internal & external winning relationships.
7. Negotiation skills – can lead and make good commercial decisions.
8. Passion for delivering outstanding customer service.