Sales Operations Analyst (Technology)

Confidential; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a Sales Operations Specialist to drive sales efficiency and optimize processes. In this dynamic role, you will leverage your expertise in sales pipeline management and CRM tools to provide data-driven insights that support business growth. Collaborating closely with sales teams, you will enhance workflows, improve reporting accuracy, and ensure the integrity of the CRM system. If you have a passion for analytics and a knack for optimizing sales operations, this opportunity offers a chance to make a significant impact in a thriving technology environment.

Qualifications

• 5+ years in sales operations, CRM management, and business analysis.
• Bachelor’s degree required; MBA preferred.

Responsibilities

• Manage sales pipeline and ensure accurate tracking and reporting.
• Generate performance reports and conduct win/loss analysis.
• Collaborate with sales, finance, and operations to enhance execution.

Skills

Sales Operations

Business Analysis

CRM Management

Analytical Skills

Communication Skills

Collaboration Skills

Education

Bachelor’s degree in Business Administration

MBA

Tools

Zoho CRM

Zoho Analytics

Excel

Power BI

Tableau

Job description

We seek an experienced Sales Operations Specialist with 5+ years in sales pipeline management, reporting, and analytics within the technology sector. This role will optimize sales processes, ensure pipeline health, and provide data-driven insights to support business growth. You will collaborate with the sales team to manage opportunities and enhance efficiency using Zoho CRM.

Key Responsibilities

1. Sales Pipeline Management

• Oversee the sales pipeline for technology solutions across multiple regions.
• Ensure accurate tracking, forecasting, and reporting via Zoho CRM.
• Monitor pipeline health, address bottlenecks, and maintain data accuracy.

2. Sales Reporting & Analytics

• Generate performance reports and dashboards using Zoho Analytics.
• Conduct win/loss analysis and provide strategic insights to sales leadership.

3. CRM & Data Management

• Maintain Zoho CRM integrity, customization, and automation.
• Train sales teams on CRM best practices to maximize efficiency.

4. Sales Process Optimization

• Improve workflows, forecasting, and quota management.
• Streamline lead-to-opportunity conversion with marketing and pre-sales teams.

5. Cross-Functional Collaboration

• Work closely with sales, finance, and business operations to enhance execution.
• Support sales teams with CRM usage, reporting tools, and executive presentations.

Skills

Qualifications & Skills

• Bachelor’s degree in Business Administration, Sales, or a related field (MBA is a plus).
• 5+ years in sales operations, business analysis, or CRM management in the technology sector.
• Expertise in Zoho CRM, Zoho Analytics, and automation tools.
• Proficiency in Excel, Power BI, Tableau, or other reporting tools.
• Strong understanding of technology sales cycles and B2B sales processes.
• Excellent analytical, communication, and collaboration skills.