CBD Assistant Manager Home Care ECOM - KSA

Unilever Hong Kong; Jeddah; On-site; SAR 30,000 - 70,000; Full time

Job summary

An innovative company is seeking a CBD Assistant Manager for the Home Care ECOM division in Jeddah. This pivotal role involves managing customer relationships, driving eCommerce excellence, and leveraging data insights to enhance performance. The ideal candidate will possess strong analytical skills and a background in business or marketing, with a passion for delivering exceptional results. Join a diverse and inclusive environment where your contributions will help shape the future of sustainable living and customer success.

Qualifications

• Minimum of 2 - 5 years experience in a similar role.
• Strong analytical and critical thinking skills.

Responsibilities

• Build and execute JBP with eCommerce customers.
• Track turnover growth and market share as per yearly forecast.
• Monitor eCommerce operations and ensure timely execution.

Skills

Analytical Skills

Negotiation

Customer Management

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Job description

# CBD Assistant Manager Home Care ECOM - KSA

Job ID: R-75305

Category: Customer Development

Location: Jeddah, Mecca Region

Date posted: 05/06/2025

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

In the Customer Development function, you will play a pivotal role in unlocking value and fostering lasting relationships with our customers. As a key member of our organization, you will be at the forefront of driving customer success, contributing to our growth, and ensuring a positive experience for every client.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If your purpose is to create value and contribute to the organization’s success, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Account/customer management - build, negotiate and execute JBP with eCommerce customers
• Identify Key Categories to win online via exclusive portfolio, offerings, and marketing plans
• Work closely with the Digital Hub team and cross functional teams to build eCommerce excellence
• Keep track on Turnover/Turnover growth, Market share as per our yearly forecast
• Execution KPIs – availability, visibility (search performance) and eCOM content deployment with customers
• Data & Insights – ability to source, identify and convert data into insights, driving actions
• Tracking of eCom plans & campaign executions, tracking the customer promotional spends vs the allocated budgets.
• Coordinates and tracks all E-commerce operations from collecting payments/cheques, receiving credit notes, following up on Purchase Orders, to the end invoicing.
• Routinely monitors the stocks level of customers
• Streamlines the process of tracking targets & invoicing for the target achievement.
• Partner with all teams to ensure all timelines and campaign ‘going live’ dates are met.
• Communicate marketing calendar changes and updates on a regular basis to necessary cross functional team
• Tracking & monitoring competition’s & offers and activations across E-com customers.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

Bachelor’s degree in business administration, Marketing, or a related field is a minimum. Minimum of 2 - 5 Years experience in similar role.

Skills

Strong analytical and critical thinking skills to analyse data, market trends, and competitive landscapes. Excellent written and verbal communication skills to articulate complex strategies and concepts. Sales principles, Negotiation and Customer Management. High Level of technical literacy in Microsoft Excel, PowerPoint

Leadership

Energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. Focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

Critical SOL (Standards of Leadership) Behaviors

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
• AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.