The Jewellery Sales Representative plays a crucial role in the jewelry and gold industry by serving as the primary point of contact for customers seeking exquisite pieces. This position requires a blend of sales acumen, product knowledge, and exceptional customer service skills. The ideal candidate will be passionate about jewelry, possess a keen eye for detail, and have the ability to build lasting relationships with clients. As a Jewellery Sales Representative, you will be responsible for showcasing a wide range of products, understanding customer needs, and closing sales effectively. Your expertise will not only enhance the shopping experience but also contribute to the overall success of the store.
Responsibilities:
- Engage with customers to understand their jewelry needs and preferences.
- Provide detailed information about products, including materials, craftsmanship, and pricing.
- Assist customers in selecting jewelry pieces that match their style and occasion.
- Maintain an organized and visually appealing display of jewelry in the store.
- Process sales transactions accurately and efficiently.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
- Stay updated on industry trends and new product arrivals.
- Collaborate with team members to achieve sales targets and enhance customer experience.
- Participate in promotional events and marketing initiatives to attract new customers.
- Handle customer inquiries and resolve any issues or complaints professionally.
Preferred Candidate:
- Strong interpersonal and communication skills.
- Proven sales experience in a retail environment, preferably in jewelry or luxury goods.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Detail-oriented with a passion for aesthetics and design.
- Customer-focused with a commitment to providing exceptional service.
- Ability to build rapport with clients and foster long-term relationships.
- Proficient in using point-of-sale systems and basic computer applications.
- Flexible availability, including weekends and holidays.
- Knowledge of jewelry materials and trends is a plus.
Skills
- Excellent sales and negotiation skills.
- Strong product knowledge in jewelry and gold.
- Exceptional customer service abilities.
- Ability to work collaboratively in a team environment.
- Proficiency in point-of-sale systems and inventory management.
- Strong organizational skills and attention to detail.
- Effective communication skills in both Arabic and English.
- Ability to adapt to changing market trends.