E-Commerce Manager

ALKAFFARY GROUP; Saudi Arabia; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading company in Saudi Arabia is seeking an experienced E-Commerce Manager to drive their online sales strategy. The ideal candidate will develop e-commerce strategies, collaborate with various teams, and enhance the customer experience. Responsibilities include managing product listings, analyzing sales data, and overseeing promotional activities. Join a dynamic team and help shape the online presence of a thriving business.

Qualifications

• Hands-on experience with e-commerce platforms like Shopify, Zid, Salla.
• Excellent data analysis skills and the ability to set commercial objectives.

Responsibilities

• Develop and execute comprehensive e-commerce strategies to enhance customer experience.
• Track product sales changes using web analytics tools and Excel.
• Manage product uploads and execute promotional campaigns.

Skills

Data Analysis

E-commerce User Experience

Content Development

Digital Marketing

Tools

Shopify

Google Analytics

Excel

Job description

Alkaffary Group is on the lookout for an experienced and innovative E-Commerce Manager to lead our online sales strategy and drive the growth of our e-commerce platform. In this role, you will be responsible for developing and executing comprehensive e-commerce strategies to enhance customer experience, increase online sales, and manage product selection. You will collaborate closely with marketing, logistics, and IT teams to optimize the e-commerce website and successfully implement promotional campaigns. If you're passionate about e-commerce and want to help shape the online presence of a thriving company, Alkaffary Group is the place for you!

Responsibilities:

• Establish Standards and Best Practices:
• Develop systems, standards, and best practices for new product listings, content creation, distribution, and maintenance
• Provide support across digital marketing areas, including PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media
• Identify best practices for SEO related to inventory, pre-orders, and pricing strategies
• Performance Analysis and Sales Monitoring:
• Track product sales changes using web analytics tools (e.g., Google Analytics) and Excel (pivot tables, VLOOKUP) for organized reporting
• Oversee key operational tasks, including stock management, category updates, and handling product returns
• Collaborate closely with merchandising, operations, and customer service teams to enhance efficiencies, trade activities, and customer experience
• Product Management and Promotional Activities:
• Manage product uploads, build new categories, update product details, and execute promotional campaigns
• Play an active role in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy at all times
• Coordinate daily e-commerce marketplace activities such as product uploads, performance reporting, and stock transfers
• Reporting and Data Insights:
• Prepare reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and conduct in-depth analysis to understand shopping behaviors and trends
• Participate in the ongoing development and improvement of the website to enhance user experience and site performance
  
  

Requirements

• Hands-on experience with e-commerce platforms like Shopify, Zid, Salla
• Proficient in using analytical tools to assess performance and identify areas for improvement and innovation
• Strong understanding of e-commerce user experience (UX), content development projects, and user interaction in a digital environment
• Excellent data analysis skills and the ability to set commercial objectives
• Advanced Excel skills and familiarity with web design, with a keen eye for detail