Credit Control Manager

Informa PLC; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Credit Control Manager to oversee credit control operations. This role involves managing financial reporting, resolving invoicing issues, and collaborating with teams to optimize processes. Ideal candidates have a strong background in finance and excellent analytical skills.

Benefits

Medical Insurance for individual and family

Annual leave – 25 days

Remote working on Sundays

Working anywhere – 1 month every year

School fees contribution, 40,000 SAR per child per year

Wellbeing Benefits

Family visa costs

Individual annual flight allowance for expats

Qualifications

• 5-8 years of experience in credit control or accounts receivable management.
• Strong technical background in AR systems and financial software.

Responsibilities

• Manage and monitor event-by-event financial reporting.
• Lead the resolution of technical issues related to invoicing.
• Develop and maintain comprehensive reporting dashboards.

Skills

Analytical

Problem Solving

Attention to Detail

Communication

Education

Bachelor's degree in Finance

Tools

Excel

Financial Management Systems

Reporting Tools

Job description

Company Description

Tahalufis rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Over the next 12 months Tahaluf will scale to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.

To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Gov and Non Gov Organisations that are at the apex of Saudi’s B2B and B2C large scale events scene. In fact, our partners don’t just support the expansion of live events in the Kingdom; they’re also the partner of choice for heavyweights like Apple, Amazon and AliBaba.

Be part of something BIG!

Building on the success of record-breaking tech eventLEAP, which grew to be the world’s largest tech event globally in terms of attendee numbers in just its second edition, and award-winning cyber-security eventBlack Hat, Tahaluf is bringing iconic Informa brands to the Kingdom of Saudi Arabia, includingCPHI,Cityscape Global,which celebrated record-breaking participation at its debut Saudi edition in October.

Be part of an ambitious and highly committed team, who aren’t afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities.

Job Description

The Credit Control Manager will be responsible for the technical and operational aspects of credit control at Tahaluf, working alongside the Collections Manager and reporting to the Head of Credit Control. This role focuses on ensuring systematic efficiency, accurate reporting, and resolution of technical issues to support effective credit control operations.

Key Responsibilities

· Manage and monitor event-by-event financial reporting, providing detailed analysis of receivables status and collection progress

· Lead the resolution of technical issues related to invoicing, payment portals, and client documentation

· Oversee the systematic implementation of follow-up protocols, including automated communications and escalation procedures

· Monitor and maintain credit control action plans, ensuring timely execution and follow-through

· Resolve complex contracting issues and documentation queries in collaboration with relevant stakeholders

· Develop and maintain comprehensive reporting dashboards for tracking collection performance metrics

· Ensure accuracy and completeness of AR data across all systems

· Coordinate with the Collections Manager to align technical solutions with collection strategies

· Implement and monitor KPIs for measuring the effectiveness of credit control processes

· Maintain and enhance documentation of credit control procedures and policies

· Support the Head of Credit Control in process improvement initiatives

· Collaborate with shared services teams to optimise system integration and data accuracy

Qualifications

Qualifications & Experience

· Bachelor's degree in Finance, Accounting, or related field

· 5-8 years of experience in credit control or accounts receivable management

· Strong technical background in AR systems and financial software

· Proven experience in managing complex reporting and analysis functions

· Experience with ERP systems and financial databases

Skills & Qualities

· Advanced Excel skills including pivot tables, VLOOKUPs, and data analysis

· Strong analytical and problem-solving abilities

· Excellent attention to detail and accuracy

· Proficient in financial reporting and analysis

· Knowledge of AR processes and best practices

· Arabic language skills preferred but not mandatory

· Strong system and process orientation

· Excellent organizational and time management skills

· Ability to work effectively in a fast-paced environment

· Good communication skills in English (written and verbal)

· Experience with automation tools and reporting systems

Technical Requirements:

· Proficiency in financial management systems and AR modules

· Advanced Excel and data analysis capabilities

· Experience with reporting tools and dashboard creation

· Understanding of payment portals and integration systems

· Knowledge of credit control automation systems

Working Relationships:

· Reports to: Head of Credit Control

· Internal: Collections Manager, Finance team, Shared Services team, IT team

· External: Clients' finance teams, System vendors, Technical support teams

Key Performance Areas:

· Accuracy and timeliness of event-based reporting

· Resolution rate of technical and invoice queries

· Effectiveness of follow-up protocols

· Compliance with escalation procedures

· Quality of action plan monitoring and execution

· System efficiency and process improvement

· Documentation accuracy and completeness

This role offers an excellent opportunity for a technically skilled credit control professional to contribute to the optimization of credit control operations in a dynamic and growing organisation within the Kingdom of Saudi Arabia.

Additional Information

What you will get

• Medical Insurance for individual and family
• Annual leave – 25days
• Remote working on Sundays
• Working anywhere – 1monthevery year
• School fees contribution, 40,000 SAR per child per year (up to a max of three children)
• Wellbeing Benefits
• Family visa costs (up to a max of three children)
• Individual annual flight allowance for expats

International Relocation Package*:

• Paid flight to Riyadh – individual and family (up to a max of three children)
• 60 days accommodation or suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000
• Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs
• Individual annual flight allowance
• Paid flight home for individual and end of service gratuity payment when leaving the company (if applicable)

Local Relocation Package*:

• Paid flight to Riyadh – individual and family (up to a max of three children)
• 30 days accommodation or suitable serviced apartment from arrival date or a one-off payment of SAR 5,000
• Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs

*If eligible

We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.