Housekeeping Supervisor "Saudi Only"

Maximus Gulf Recruitment; Yanbu`; On-site; SAR 30,000 - 45,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Housekeeping Supervisor to oversee daily operations and maintain high cleanliness standards. The role involves directing staff, ensuring guest satisfaction, and coordinating with other departments. Ideal candidates will possess strong teamwork and problem-solving skills, with proficiency in local language and English.

Qualifications

• Ability to work in a multinational environment.
• Excellent oral and written skills in the local language.
• Very good oral and written skills in English.

Responsibilities

• Direct work assignments for housekeeping staff.
• Check cleanliness of public areas and rooms.
• Assist in recruitment and training of staff.

Skills

Teamwork

Problem Solving

Decision Making

Motivating Others

Job description

Job Description

The incumbent in this position is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas to ensure the highest standards of cleanliness. They assist the Assistant Executive Housekeepers and the Executive Housekeepers in departmental planning.

Main Responsibilities

1. Direct the work assignments of supervisory and non-supervisory staff efficiently to ensure prompt and courteous service to guests and other departments.
2. Check Public Areas / Floors to ensure furnishings, facilities, and equipment are clean, well-maintained, and replaced/refurbished as required. When assigned on Floors, check rooms, especially those allocated to V.I.P., V.V.I.P., and repeated guests, to meet hotel standards.
3. Coordinate with other sections of the Housekeeping Department and other departments regarding matters affecting the hotel's physical appearance and room status, keeping them informed and following up on outstanding issues. This may include confirming room status or coordinating repair work.
4. Assist the Assistant Executive Housekeepers in recruitment, performance management, training needs identification, training plan development, and implementation.
5. Conduct monthly training sessions to address the training needs of existing employees.
6. Schedule routine inspections of all housekeeping areas, including occupied and non-occupied rooms.
7. Control the usage of amenities and cleaning supplies to ensure budget compliance and proper usage of equipment and tools.
8. Assist in monitoring housekeeping procedures, including Lost and Found, Key Control, Security, Emergency procedures, and Health and Safety for employees and guests.

Additional responsibilities and tasks may be added as needed to meet the hotel's requirements.

Skills and Competencies

Competencies: Building teamwork, developing others, problem solving and decision making, motivating others.

Languages: Ability to work and communicate in a multinational environment:

• Local language – excellent oral and written skills.
• English – very good oral and written skills.