Organisation change management

Position Title: Change Management - Consultant / Senior Consultant / Principal Consultant

Talent & Change Practice Overview

Wipro's Talent & Change practice is seated within the Wipro Digital Consulting and part of the larger Domain & Consulting group. We are a team of dedicated consultants who believe effective Organizational Change Management is key to unlocking the discretionary effort of colleagues and driving sustainable value from complex programs via adoption, efficiency and effectiveness.

Role Summary

The role embodies people who are passionate about conceptualizing, developing, and driving Change Management Strategy in order to achieve the objectives of the project or program. The individual is expected to have strong sensitivity towards end user change impact, cultural sensitivity, and to be able to articulate a solution and story which makes management of change seamless. They should also be able to support the bid & sales team, RFP solution, lead presentations, and be an excellent collaborator with Wipro internal stakeholders and external stakeholders.

The Pr./Sr. Consultant / Consultant will lead the organizational change management activities on the project including communication strategies and plans. Combined with strong facilitation and communication skills, the role holder is required to effectively transition all project stakeholder groups from project awareness to project buy-in/adoption. As a change consultant, you will be contributing to strategic change management engagements using Agile and Digital adoption initiatives. In addition to supporting the growth of the practice, your contribution to our engagements in terms of revenue, improved client satisfaction, and the overall Wipro business is primary to our growth.

Primary Function/Responsibilities:

1. Demonstrate personal credibility as an OCM Consultant with relevant experience in change management.
2. Able to demonstrate this within the OCM team and on challenging client engagements.
3. Use OCM methodologies and tools for requirements gathering, OCM design, and client project delivery.
4. Contribute to the development and promotion of Organizational Change Management methods and tools, including presentations, RFP content, methodologies, toolkits, and deliverables.
5. Possess excellent English language capabilities to develop the communication collaterals for the program.
6. Translate all the key documents from the customer into English.
7. Be a liaison between Arabic speaking customers and our global team.
8. Provide a range of program planning and reporting, workshop design and facilitation, data analysis, and problem solving.
9. Able to deliver work with virtual/offshore teams.
10. Manage personal utilization to deliver quality outcomes.
11. Ability to travel 60%-100% on client engagements across the Middle East.

Skills and Expertise Areas

1. Change Strategy Design
2. Organizational Design
3. Organizational and User Readiness Assessment
4. Client Relationship Management
5. Change Management Strategy and Plan
6. Excellent English language capabilities to articulate thoughts eloquently
7. Change Sponsors and Change Champions engagement
8. Stakeholder Engagement and Management
9. Training Needs Analysis, Training Design and Delivery
10. Communication Strategy, Design, and Execution
11. Skills and Competency Mapping
12. End user Change Impact Analysis and Risk Mitigation
13. Culture Change Analysis
14. Workforce Transformation and HR Transformation
15. Change Management Effectiveness
16. Benefits Realization

Experience

The ideal candidate should have a total of 6-14 years of experience, out of which a minimum of 3+ years relevant Change Management experience is required, having completed at least one full cycle project of 6-12 months. Preferably from an HR background.