WARD CLERK

King Faisal Specialist Hospital & Research Centre; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established healthcare institution is seeking a dedicated support staff member to enhance patient care through effective communication and administrative duties. This role involves translating vital information between Arabic and English, maintaining patient records, and ensuring a safe and respectful environment for all. As part of a collaborative team, you will contribute to the strategic goals of the Nursing Affairs department while fostering a culture of safety and efficiency. Join a forward-thinking organization that values your contributions and offers opportunities for professional growth.

Qualifications

• Required: Associate Degree or Diploma in a relevant field.
• No prior experience is required for this role.

Responsibilities

• Promotes effective communication and teamwork among staff and patients.
• Translates between Arabic and English for effective patient care.
• Maintains patient records and inputs data into computer systems.

Skills

Bilingual (Arabic and English)

Clerical Skills

Communication Skills

Data Entry

Teamwork

Education

Associate Degree or Diploma

Tools

ICIS

Oracle

Job description

Summary

Supports the provision of safe, patient- and family-focused quality care. Performs clerical, receptionist, translator, and other activities in support of patient care while maintaining confidentiality. Supports the successful achievement of the Nursing Affairs strategic goals.

Essential Responsibilities and Duties

1. Participates in promoting and maintaining effective communication and teamwork. Answers questions and provides appropriate directions to patients, families, and visitors. Treats colleagues, patients, and visitors with dignity and respect at all times.
2. Translates between Arabic and English for patients, families, and the healthcare team. Accurately conveys information and orders. Participates in patient education programs as requested.
3. Prepares and maintains all patient records.
4. Inputs and extracts data from computer systems such as ICIS and Oracle.
5. Maintains professional standards and functions appropriately in a multicultural environment. Adheres to the Employee Code of Conduct.
6. Welcomes new staff and students to the area and participates in retention activities. Contributes to achieving staff retention and turnover rate goals. Acts as a mentor and preceptor for new staff to develop their skills.
7. Promotes a safe environment and safe patient care by embracing a safety culture and identifying areas of risk to supervisors. Complies with policies for personal and patient safety and infection prevention.
8. Reports equipment failures, safety and security issues, and supply shortages to supervisors.
9. Supports cost-efficiency in the area by being resource-conscious and careful in ordering supplies.
10. Participates in staff orientation and development activities, including mentoring new staff.

Education

Associate Degree or Diploma from an accredited institution in a relevant field is required.

Experience

No prior experience is required.

Other Requirements (Certificates)

Saudi Nationals only.