Senior Account Manager

Responsibilities

1. Responsible for a sales target for his MU across designated accounts and a marketing target to bring in leads for all LoBs across assigned accounts as per the sales/marketing strategy.
2. Identify leads or opportunities for all LoBs across his assigned accounts to achieve his sales target and engages in an assessment of the opportunity with input from the LoB Managers concerned.
3. Prepare and maintain complete information to be ready for reporting all the time, with the status of each opportunity/lead details.
4. Build new client relations and bring in new client accounts, in coordination with the Sales Manager.
5. Handle all communications and problems that arise in the relevant accounts.
6. Handle and respond to all client inquiries and correspondence.
7. Bring in sales opportunities for the country across the assigned accounts, as per his sales target.
8. Participate in bidding decisions for country opportunities together with the Sales Manager, country manager, or the COO based on the DOA.
9. Follow up with the Project Managers to monitor the progress of country projects or other Giza projects within designated accounts.
10. Follow up on and monitor the profit/loss status of country projects with the Project Managers and liaise with the LoBs for the profit/loss status for common projects.
11. Follow up on client proposals and monitor the order processing and cash flow status of the project.
12. Undertake price negotiations with suppliers when needed.
13. Prepare and submit monthly progress reports on the assigned accounts to the Sector Manager.
14. Ensure appropriate marketing & pricing strategies are developed for the account.
15. Ensure the ongoing maintenance & development of industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs).
16. Monitor the performance of the Account Manager and provide input for their performance evaluations to the Sales.

Skills

• Customer service oriented
• Excellent sales and marketing skills
• Excellent communication, interpersonal, and negotiation skills
• Excellent problem-solving skills
• Excellent command of English