Operations Manager

MENA Recruit Pty Ltd; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading US law firm is seeking an experienced Arabic Operations Manager for their Riyadh office. This pivotal role requires a minimum of 10 years in operations or office management, focusing on administration, HR, finance, and overall office functions. The ideal candidate will possess exceptional communication and organizational skills, along with a strong ability to maintain confidentiality. You will be responsible for managing employee benefits, payroll, and vendor relationships while also supervising support staff and coordinating office events. This is an exciting opportunity to contribute to a dynamic team in a professional services environment.

Qualifications

• 10+ years of experience in operations, preferably in a law firm.
• Fluency in Arabic and English, with strong communication skills.

Responsibilities

• Manage employee benefits and payroll processing.
• Supervise support staff and coordinate office events.
• Maintain relationships with service providers and ensure compliance.

Skills

Communication Skills

Organizational Skills

Critical Thinking

Time Management

Confidentiality

Problem-Solving

Education

University Degree

Tools

MS Office

Job description

Our client is a leading US law firm, and they are currently looking for an experienced Arabic Operations Manager for their Riyadh office. You will have a minimum of 10 years in an Operations/Administration/Office Management role.

The role encompasses performing day-to-day administration to support the smooth running of the office.

RESPONSIBILITIES

HR:

1. Employee benefits: manage relationships with insurance providers, including coordinate renewal of policies and adding/deleting members, End of Service Gratuity calculations, GOSI contributions etc.
2. Payroll processing via Mudad portal
3. Visa application processes and employment registration on the Qiwaportal
4. Draft employment contracts, salary letters, employment verifications etc.
5. Absence management
6. Assist with staff recruiting processes including interviewing and onboarding
7. Work with the Global HR team to ensure systems are updated etc.

FINANCE

1. Process vendor invoices
2. Review, approve and/or return expenses
3. Assist with preparing the annual budget for the offices
4. Assist the finance department with cashflow requirements

MANAGEMENT

1. Supervise and manage support staff teams, including handling coaching and training, conduct mid-year and year-end review meetings, approving overtime and vacation requests.
2. Coordinate secretary work schedules to ensure there is always sufficient coverage.
3. Assist with organising office social events and office meetings.
4. Liaise with the Staff Professional Development team to host and conduct training.

OPERATIONS

1. Maintain relationships with external service providers and vendors, in particular facilities management providers and building management.
2. Support compliance initiatives and adherence to regulatory requirements.
3. Assist with cross-departmental projects and initiatives and provide ad-hoc support to other non-US offices as required.

Skills, Knowledge and Experience Required

1. University degree
2. 10+ years of experience in business operations, preferably in a law firm or professional services environment.
3. Ability to identify and analyse complex issues and recommend/implement solutions.
4. Ability to manage office functions
5. Professional demeanour, excellent communication and organisational skills
6. Strong critical thinking skills, advanced time management
7. Ability to maintain the highest level of confidentiality
8. Proficient with MS Office (Word, Excel, Outlook and PowerPoint)
9. The candidate must already be based in Riyadh and fluent in Arabic/English.