Fulfillment Center Supervisor

Afaq - Warehouse Branch (Amazon); Riyad Al Khabra; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Specialist to join their dynamic team in Saudi Arabia. This role involves overseeing shift management in fulfillment centers, ensuring that customer orders are fulfilled efficiently and safely. You will manage and train associates while engaging with various departments to enhance performance. The ideal candidate will thrive in a fast-paced environment and possess strong problem-solving skills. Join a culture that values innovation and teamwork, and make a meaningful impact on customer satisfaction.

Qualifications

• Experience managing medium to large teams in fast-paced environments.
• Strong background in data analysis and decision-making.

Responsibilities

• Oversee shift management in fulfillment and delivery centers.
• Engage with support functions to improve performance and safety.
• Solve logistics challenges through data analysis and optimization.

Skills

Team Management

Data Analysis

Problem Solving

Logistics Coordination

Job description

DESCRIPTION

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results, and put smiles on people’s faces, this could be the role for you.

You will oversee shift management in one of our first mile fulfillment centers, middle mile sortation centers, or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in delivering our customers’ orders efficiently and accurately.

Key job responsibilities:

1. Create and cultivate a safe working environment by identifying safety opportunities across your work area.
2. Manage and train our Associates to help deliver the best service for our customers.
3. Ensure that customer orders are fulfilled in line with quality and safety guidelines.
4. Continuously provide critical shift-related information to frontline management and operators.
5. Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
6. Engage with support functions and/or other departments to address common issues or needs in key areas of performance such as process area readiness, 5S, safety, and training.
7. Help solve logistics and supply chain challenges through data analysis, innovation, and process optimization.

BASIC QUALIFICATIONS

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Experience managing medium to large teams.
• Experience working with data analysis and/or making decisions based on analysis.

PREFERRED QUALIFICATIONS

We are looking for engaging, innovative, supportive problem solvers who have worked in fast-paced environments. If that describes you, we want to hear from you!

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, including support for the interview or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country or region you’re applying in isn’t listed, please contact your Recruiting Partner.