Service Execution Team Leader - HR Solutions | Saudi Arabia

RAWAJ; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

Join a leading provider in Riyadh as a Service Execution Team Leader. You'll lead a dynamic team to deliver high-quality HR services, ensuring client satisfaction and operational efficiency. Ideal candidates are detail-oriented and goal-driven, with a strong background in HR and excellent communication skills.

Qualifications

• 2 to 5 years of experience in Human Resources or a related field.
• Educational background in IT or computer-related fields preferred.

Responsibilities

• Lead and manage the service execution team.
• Ensure timely delivery of HR and operational services.
• Resolve daily operational issues efficiently.

Skills

Communication

Team-oriented

Detail-oriented

Education

Bachelor’s degree in Business Administration

Diploma in a related field

Tools

Microsoft Office

Excel

Job description

Leverage your experience and join the dynamic team in the Service Execution Team Leader role at a leading provider specializing in financial services, human capital development, and training solutions aligned with Vision 2030, based in Riyadh, Saudi Arabia.

As a Service Execution Team Leader, you will lead and manage a service execution team in delivering high-quality HR services, ensuring efficient daily operations, and client satisfaction through adherence to approved procedures and operational standards. We're looking for goal-driven, detail-oriented professionals with a passion for service delivery.

Key Accountabilities

• Lead and manage the service execution team
• Ensure timely and accurate delivery of HR and operational services
• Distribute daily tasks and oversee team performance (field and office)
• Operate government platforms to execute services
• Maintain accurate data and system updates
• Coordinate with B2B clients to fulfill service requirements
• Respond to client inquiries and follow up on requests
• Resolve daily operational issues efficiently
• Ensure compliance with service standards and internal policies
• Support continuous improvement and performance enhancement efforts

Knowledge, Skills, and Experience

• 2 to 5 years of experience in Human Resources or a related field.
• Proficiency in using computers and navigating online platforms.
• Educational background or training in IT or computer-related fields is preferred.
• Excellent communication skills and a collaborative team-oriented mindset.
• Bachelor’s degree or diploma in Business Administration or a related field.
• Proficiency in Microsoft Office, especially Excel.
• Fluency in English (spoken and written).