Field Service Engineer I

Honeywell; Riyadh; On-site; SAR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled technician to provide expert support for electrical and mechanical systems. This role involves servicing and maintaining advanced systems such as BMS, fire alarms, and access control, ensuring high-quality technical support and customer satisfaction. The ideal candidate will possess strong programming skills and a commitment to safety, making a significant impact in a dynamic work environment. Join a team that values innovation and excellence while shaping the future of technology in a supportive and collaborative atmosphere.

Qualifications

• 4+ years of experience in servicing BMS, fire, and security systems.
• Advanced programming skills in Honeywell and industry-standard platforms.

Responsibilities

• Service and maintain BMS, fire alarm systems, CCTV, and Access Control systems.
• Perform design work and programming of HVAC controllers and access control panels.

Skills

BMS servicing

Fire alarm systems

CCTV systems

Access Control systems

Advanced programming

Fault-finding skills

Customer interaction

Safety commitment

Education

Four-year degree in engineering or programming

Tools

Honeywell products

HVAC controllers

Job description

JOB DESCRIPTION

The Future Is What We Make It.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that shape the future.

We are involved in changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing innovative products. Our employees enjoy access to dynamic career opportunities across various fields and industries.

Join us and make an impact.

The Purpose of the Role

This position involves performing and providing counsel on expert emergency, maintenance, testing, engineering, programming, designing, and start-up technical support for electrical or mechanical equipment, systems, and subsystems such as BMS, FAS, Access Control, and CCTV (including software where applicable). The role includes diagnosing and repairing hardware and software systems beyond the capability of other service technicians.

• Service and maintain Honeywell and third-party equipment for BMS, fire alarm systems, CCTV, and Access Control systems (as per trade expertise).
• Determine equipment and accessory needs for implementation and inform FSS in a timely manner.
• Perform design work, programming of HVAC controllers, BMS, fire panels, and access control panels.
• Install EBI, prepare graphics, and perform necessary programming as per specifications.
• Report potential future failures, disturbances, and opportunities for improvement.
• Estimate material costs and quantities, providing information to FSS, FSL, and Service Sales.
• Develop and maintain site-specific documentation and quality assurance information as instructed by the team leader.
• Follow Honeywell SOPs, HSE, and quality systems while delivering maintenance services, spot services, and SLJs.
• Measure and report on performance indicators and site service objectives.

Qualifications :

• A four-year degree in engineering or programming.
• More than 4 years of experience servicing BMS, fire, security, or access entry and alarm systems.
• Advanced programming skills in Honeywell and industry-standard platforms.

Additional Skills and Attributes:

• Strong fault-finding skills.
• Excellent knowledge of Honeywell products.
• Ability to interact effectively with customers.
• Ability to acquire and demonstrate trade skills and product knowledge to meet role requirements.
• Ability to apply knowledge of Honeywell products to develop customer solutions.
• Ability to work independently and supervise contractors or other technicians.

The ability to work under pressure.

• A strong commitment to safety and maintaining a safe working environment.

We Value

• Previous industry experience.
• Previous technical or installation experience.
• Previous customer service experience.
• Good written and oral communication skills.
• Advanced degree (preferred).
• Good presentation skills.