Senior IT Support Engineer, OpsTech Solutions

Afaq - Warehouse Branch; Riyad Al Khabra; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading company in the logistics sector is seeking an IT Engineer for their Fulfillment Center. The role involves managing IT infrastructure, troubleshooting, and collaborating with teams to improve processes. Candidates should have extensive experience in networking and multi-user environments, along with strong analytical and communication skills. Join us to be part of an innovative team at the forefront of logistics.

Qualifications

• 4+ years troubleshooting in a multi-user high availability environment.
• 4+ years networking experience (DNS, DHCP, SSL, OSI Model, TCP/IP).
• 4+ years supporting Windows, Mac, or Linux operating systems.

Responsibilities

• Manage IT infrastructure and ensure operational success.
• Work with third-party vendors for deployment.
• Lead and inspire teams to deliver complex tasks.

Skills

Analytical skills

Communication skills

Team collaboration

Curiosity for improvement

Job description

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon has an immediate opening for an IT Engineer in one of our Fulfillment Centers. Fulfillment Centers handle millions of items from tens of thousands of vendors, and ship them across the globe each day. The successful candidate will understand how things work in their areas of responsibility and keep changes under control. You will build and operate infrastructure environments and provide critical input to ensure the platform is designed with operability in mind. You will ensure that all work around infrastructure progresses successfully. As no two days are the same at Amazon, you will thrive on change and embrace ambiguity.

Since we believe diversity improves teams, we are looking for people of different genders, ages, backgrounds, and experiences.

Amazon seeks individuals who are willing to work hard, have fun, and join us in making history.

What makes this team a great place to work?

1. Day 1 opportunity – You will be joining a team responsible for what happens after the customer clicks “buy”.
2. Opportunities for growth – You will manage build & deploy projects, be involved in pre-delivery of the environment, and ensure continuous improvement and innovation.
3. Scale New Heights – With the rapid growth of our fulfillment network, you will work on challenging and complex problems to help us scale and meet customer demands.

What will YOU bring?

1. A high degree of ownership in all matters within the IT infrastructure.
2. Experience in deployment and working with third-party vendors.
3. A curious mindset, always looking for ways to improve the status quo.
4. Ability to question: "what can we do better?"
5. A true team player willing to share knowledge and collaborate.
6. Proven ability to lead and inspire teams to deliver on complex tasks.
7. Good analytical skills with attention to detail.
8. Ownership and accountability.
9. Excellent written and verbal communication skills, with the ability to present complex technical information clearly to diverse audiences.

BASIC QUALIFICATIONS

1. 4+ years troubleshooting in a multi-user high availability environment.
2. 4+ years networking experience (e.g., DNS, DHCP, SSL, OSI Model, TCP/IP).
3. 4+ years supporting Windows, Mac, or Linux operating systems in a corporate setting.
4. Experience implementing or managing network security measures (e.g., firewalls, ACLs, VPNs) in the last 4+ years.

PREFERRED QUALIFICATIONS

1. Experience with coding and scripting (please specify years of experience).

Our inclusive culture empowers Amazonians to deliver the best results for our customers.