Senior Control Tower Specialist,IVMS

DSV - Global Transport and Logistics; Saudi Arabia; On-site; SAR 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Control Tower Specialist to oversee real-time monitoring of vehicle alerts and ensure safety compliance. This role requires collaboration with contractors and teams to manage safety risks and enhance operational protocols. The ideal candidate will have a strong background in logistics, technical proficiency in IVMS platforms, and excellent communication skills. Join a dynamic workplace that values inclusivity and sustainability, and be part of a talented team dedicated to delivering high-quality services in the transport and logistics sector.

Qualifications

• 3-5 years in transport operations, safety or security monitoring.
• Proficiency in IVMS platforms and strong MS Office skills.

Responsibilities

• Monitor IVMS dashboard for alerts on traffic violations and safety risks.
• Analyze data for compliance and prepare reports on safety risks.

Skills

IVMS Monitoring

Data Analysis

Communication Skills

Attention to Detail

Problem-solving

Education

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Tools

IVMS platforms

Access control systems

Geofencing tools

MS Office (Excel, PowerPoint)

Job description

Job Req Number: 94865

Time Type: Full time

Role Summary:

The Senior Control Tower Specialist, IVMS, The Line is responsible for real-time monitoring of vehicle alerts related to traffic violations, safety risks, gate access control, and geofencing.

Using the Integrated Vehicle Management System (IVMS), the operator detects and manages safety risks, unauthorized access attempts, and compliance issues within defined geofenced areas, contributing to secure and efficient operations.

This role involves close collaboration with contractors managing drivers, as well as security and compliance teams, to uphold safety standards and enforce operational protocols.

Reporting Line:

Reports to: Director, Logistics

Direct subordinates: TBC

Matrix Reporting: N/A

Responsibilities:

1. IVMS Monitoring for Safety, Compliance, and Access Control

• Continuously monitor the IVMS dashboard for alerts on traffic violations, unsafe driving behaviors, and unauthorized access attempts.
• Oversee gate access control, ensuring only authorized vehicles and personnel enter restricted areas and logging all access attempts.
• Monitor geofenced zones and respond to alerts triggered by vehicle entries or exits from designated or restricted areas.

Incident Response and Escalation

• Respond promptly to safety, access, and geofencing alerts, coordinating with contractors to address issues as they arise.
• Communicate with contractors managing drivers to ensure actions are taken for any safety or compliance-related concerns.
• Log and report unresolved or repeated issues related to safety, access, and geofencing compliance to support corrective measures.

Data Analysis and Reporting on Safety, Access, and Geofencing Compliance

• Analyze data from IVMS to track key performance indicators (KPIs) related to compliance with traffic laws, access control, and geofence adherence.
• Prepare and present reports on safety risks, access control incidents, and geofencing compliance, identifying trends and improvement areas.
• Collaborate with Safety, Compliance, and Security teams, providing data insights to drive targeted improvements.

Contractor Communication and Training Support

• Coordinate with contractors managing drivers to provide feedback on safety performance, access compliance, and adherence to geofencing protocols.
• Support training initiatives by compiling data on common violations and compliance issues, working with contractors and the Safety and Compliance teams.
• Assist in contractor briefings to ensure drivers managed by contractors understand and adhere to safety, access, and geofencing requirements.

System Optimization and Compliance Enhancements

• Identify opportunities to improve IVMS functionalities for more effective monitoring of safety, access control, and geofencing.
• Collaborate with IT and system administrators to ensure IVMS is optimized for accurate, real-time alerts and compliance monitoring.
• Implement best practices within the IVMS to enhance security, safety compliance, and operational efficiency.

Qualifications

• Education: Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Experience: 3-5 years in transport operations, safety or security monitoring, or fleet management
• Technical Skills:
• Proficiency in IVMS platforms, access control systems, and geofencing tools.
• Strong MS Office skills, especially Excel for data tracking and PowerPoint for reporting.
• Familiarity with GPS tracking, real-time alert systems, and access control.
• Soft Skills:
• High attention to detail, with a strong commitment to safety and compliance.
• Excellent communication skills to coordinate with stakeholders and ensure effective incident resolution.
• Problem-solving abilities and calmness under pressure.
• Analytical skills for monitoring and evaluating compliance data.

Working Conditions

• This role is based on site in Neom project office.
• This role may require shift work to ensure 24/7 monitoring for safety, access control, and geofencing compliance.
• Primarily office-based, with occasional field visits for safety and access compliance audits.

About DSV

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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