About the Role: We're seeking an experienced Studio Manager to oversee a premium female fitness facility's daily operations. The ideal candidate will be passionate about fitness, experienced in management, and dedicated to delivering exceptional customer experiences.
Key Responsibilities:
Operations Management: Oversee facility maintenance, equipment management, and smooth delivery of fitness services.
Team Leadership: Supervise front desk staff and coordinate with personal trainers to maintain high service standards.
Client Relations: Manage member communications, handle inquiries, and ensure swift resolution of concerns.
Training Program Management: Coordinate private training appointments and maintain client schedules.
Policy Development: Create and implement operational procedures to enhance studio efficiency.
Customer Satisfaction: Drive member retention through excellent service and engagement initiatives.
Administrative Oversight: Assist in budget management and operational administration.
Requirements:
3-5 years experience in fitness facility or studio management.
Strong leadership and team management capabilities.
Excellent communication skills (English proficiency required).
Proven problem-solving abilities and multitasking skills.
Experience with studio management software (preferred).
Flexibility to work evenings and weekends as needed.
The Ideal Candidate Will Have:
Strong organizational skills with keen attention to detail.
Ability to thrive in fast-paced environments.
Proficiency in Microsoft Office and messaging platforms.
Passion for health and fitness industry.
Customer service-oriented mindset.
The Offer: A tax-free basic salary starting from $3,500 and a comprehensive benefits package including: