Senior HR Operations Manager

UrbaCon Contracting & Trading Company; Saudi Arabia; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior HR Operations Manager to lead the implementation of innovative HR strategies. This pivotal role involves coordinating recruitment, developing robust HR systems, and ensuring compliance with best practices. The successful candidate will drive performance management, oversee employee training programs, and maintain a confidential HR system. With a focus on collaboration and data-driven decision-making, this position offers the opportunity to shape a dynamic workforce in a forward-thinking environment. Join a team dedicated to fostering talent and enhancing organizational effectiveness.

Qualifications

• Minimum 8 years of experience, including 5 years in a supervisory role.
• Experience in GCC preferred.

Responsibilities

• Develop HR strategies and implement best practices.
• Manage HR and Talent Management processes.
• Design training programs for staff development.

Skills

HR processes knowledge

Analytical skills

HRIS proficiency

Process improvement methodologies

Leadership skills

ERP knowledge (SAP)

Education

Bachelor's Degree in a related field

Job description

Job Summary

The Senior HR Operations Manager leads the implementation of HR strategies, coordinates recruitment, and develops robust systems, policies, and practices on people management. This role develops, manages, and coordinates the overall functioning of administrative support systems for the Business Unit as well as service providers, including office management, facilities management, policy development and maintenance, travel, and staff management.

Job Responsibilities 1

1. Work closely with the Group Human Resources to develop the company's overall HR strategies, ensuring the implementation of HR best practices. Facilitate communication among employees and management. Guide managers and employees on problem solving, dispute resolution, regulatory compliance, and litigation avoidance.
2. Provide consultative services to all employee levels regarding policies and procedures.
3. Monitor, measure, and report on HR issues, opportunities, development plans, and achievements within agreed formats and timescales.
4. Design and develop HR training programs for management and employees.
5. Stay updated on employee policies and corporate standards, informing leadership and teams accordingly.
6. Maintain a confidential HR system to manage employee and organizational records.
7. Manage all aspects of HR and Talent Management, including labor relations, employee relations, diversity, and compensation programs.
8. Consult on equal employment opportunity issues and charges.
9. Administer performance and salary review programs to retain and develop talent and ensure fair compensation.
10. Collaborate with line managers on performance management, including reviews and goal setting.
11. Develop and oversee new employee orientation and training programs.
12. Establish systems for learning and development, ensuring alignment with company strategies and policies.
13. Manage training plans, ensuring timely delivery and measurement of outcomes.

Job Responsibilities 2

Additional responsibilities to be specified as needed.

Job Knowledge & Skills

• Extensive knowledge of HR processes, policies, and procedures.
• Strong analytical skills for evaluating HR metrics and making data-driven decisions.
• Proficiency in HRIS and HR technology for managing employee data and reporting.
• Experience with process improvement methodologies like Six Sigma or Lean Management.
• Leadership and team management skills.
• ERP knowledge, preferably SAP functional skills.

Job Experience

Minimum 8 years of experience, including 5 years in a supervisory role, with 2 years GCC experience preferred.

Competencies

• Collaboration
• Accountability
• Resilience
• Quality
• Leadership
• Data-Driven Decision Making (Level 4)
• Digital Integration (Level 4)
• SAP ERP Human Resources (Level 4)
• HR Consulting (Level 4)
• People Advocacy (Level 4)
• Building High-Performing Teams
• Providing Direction

Education

Bachelor's Degree in a related field.