Senior Technical Engineering Services Specialist

Saudi Business Machines Limited; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading company in Saudi Arabia is seeking a Senior Technical Engineering Services Specialist to design and maintain complex enterprise network systems. The role requires extensive experience in network engineering, CCIE certification, and the ability to provide expert-level support for WAN/LAN infrastructure. Candidates should possess strong analytical and communication skills, with a commitment to documentation standards and 24/7 on-call support availability.

Qualifications

• 5+ years of hands-on experience in network engineering or technical support.
• CCIE certification is mandatory.
• Fluent in English and Arabic.

Responsibilities

• Design, implement, and maintain complex enterprise network systems.
• Provide expert-level support for WAN/LAN infrastructure.
• Manage and resolve network performance and capacity issues.

Skills

Analytical skills

Interpersonal skills

Communication skills

Network optimization

Load balancing

Education

Bachelor’s degree in Computer Engineering, Computer Science, or related Networking field

Tools

Cisco routers and switches

F5 Load Balancers

Riverbed optimization solutions

Wireless Controllers

Cisco Nexus platforms

Job description

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IBM Hardware and Software products play a huge role in increasing the efficiency and profitability of businesses.
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SBM provides complete services that empower businesses to achieve and exceed requirements..
# Senior Technical Engineering Services Specialist
Position Title: Senior Technical Engineering Services Specialist
Location: Jubail, Saudi Arabia

Education:

Bachelor’s degree in Computer Engineering, Computer Science, or a related Networking field.

Experience:

5+ years of hands-on experience in network engineering or technical support..Note: Experience requirement may be waived for candidates holding two CCIE certifications or a CCIE Wireless certification.

MonthlySalary Pakege:

The range will be between 10,000 up to 12,900 SAR max.

Qualifications:

Cisco Certified Internetwork Expert (CCIE) is mandatory. Proven expertise in advanced WAN optimization and F5 network solutions. Strong background in complex network architecture and support, including: + Cisco routers and switches
+ F5 Load Balancers
+ Riverbed optimization solutions
+ Wireless Controllers
In-depth knowledge of: + Dense Wavelength Division Multiplexing (DWDM)
+ International Private Leased Circuit (IPLC)
+ Multiprotocol Label Switching (MPLS)
+ LAN encryption technologies
+ Cisco Nexus platforms
Excellent analytical skills to identify capacity and performance issues. Strong interpersonal and communication skills (verbal and written). Ability to work independently under pressure and manage task priorities effectively. Commitment to documentation standards and configuration best practices. Availability for 24/7/365 on-call support rotation. Must be Fluent in English; Arabic.

Responsibilities:

Design, implement, and maintain complex enterprise network systems. Provide expert-level support for WAN/LAN infrastructure, including optimization and load balancing. Manage and resolve network performance and capacity issues. Lead network architecture improvements and maintain high availability. Maintain accurate network documentation and enforce configuration standards. Respond promptly to emergency network issues in line with business continuity plans. Participate in 24/7/365 on-call support, ensuring network reliability and uptime. Collaborate with cross-functional technical teams to deliver network services and enhancements.
Application Deadline: 28 May 2025
Response Date: All candidates will receive a response by 27 June 2025