Job Description:
The Sector Manager is a senior management role that entails overseeing the strategic alignment and operational execution within the sector. The successful candidate will be responsible for formulating and organizing work plans, distributing tasks to team members, and providing guidance and direction to enhance the effectiveness of the workforce. A key focus will be on identifying continuous improvement opportunities for systems, team dynamics, and practices that promote Saudi identity and showcase Saudi artistic heritage. The Sector Manager will also ensure the team's readiness aligns with the required service levels while enforcing compliance with established policies and procedures to maintain a safe and quality-driven work environment. Additionally, fostering a competitive spirit within the team and ensuring confidentiality in handling sensitive information related to visitors is paramount. Regular meetings with supervisors will be conducted to assess risks and challenges, formulate corrective plans, and escalate to higher management as necessary. The Sector Manager will verify the completion of daily tasks within the centers and provide clear directions to supervisors in ambiguous situations.
Job Requirements:
- At least 4 years of progressive experience in a management position with a focus on team leadership and operational excellence.
- Proven track record in developing and implementing work plans that drive team performance and organizational goals.
- Strong understanding and ability to promote Saudi cultural identity through artistic initiatives.
- Demonstrated experience in identifying and implementing continuous improvement practices within a team or operational context.
- In-depth knowledge of safety and quality control policies and procedures with the ability to enforce compliance effectively.
- Exceptional communicative and interpersonal skills to foster team spirit and competition.
- Confidentiality management skills, with a proven history of protecting sensitive information.
- Experience in risk assessment and developing corrective actions in collaboration with stakeholders.
- Ability to adapt to ambiguity and provide clear guidance in challenging situations.
Job Responsibilities:
- Develop, organize, and execute comprehensive work plans to ensure effective distribution of tasks within the team.
- Guide and mentor team members to enhance their performance and readiness based on service level expectations.
- Identify opportunities for continuous improvement within systems and practices to elevate the Saudi artistic heritage.
- Monitor compliance with all safety and quality policies to maintain a healthy working environment.
- Foster a competitive environment among team members to enhance productivity and morale.
- Ensure the confidentiality of workplace operations and sensitive information regarding visitors is strictly observed.
- Conduct regular meetings with supervisors to discuss current challenges, risks, and develop corrective action plans.
- Oversee the daily operational tasks of centers, ensuring all responsibilities are fulfilled efficiently.
- Provide clear and actionable guidance to supervisors in areas of uncertainty or conflict.
Required Skills:
- Exceptional leadership and team management abilities to inspire and motivate a diverse group of individuals.
- Strong analytical skills to assess operational performance and identify improvement opportunities.
- Excellent communication skills, both verbal and written, to convey strategic objectives effectively.
- Proficient in the application of continuous improvement methodologies within a team environment.
- Knowledge of quality and safety protocols, with the ability to implement and enforce these standards.
- Strong problem-solving skills to tackle operational challenges with innovative solutions.
- Competent in managing confidentiality and protecting sensitive information.
- Ability to collaborate with stakeholders across all levels of the organization.
- Strategic planning skills with a focus on maintaining alignment with organizational goals.