General Manager VOCO Jeddah Corniche

InterContinental Hotels Group; Saudi Arabia; On-site; USD 50,000 - 80,000; Full time

Job summary

A leading hotel group is seeking a General Manager to oversee daily operations, drive financial performance, and enhance guest experiences. The ideal candidate will have a degree in Hotel or Business Administration and extensive hotel management experience. Join us in delivering True Hospitality for Good.

Qualifications

• Five to ten years of hotel management experience or equivalent education.
• Fluent in English; additional languages preferred.

Responsibilities

• Manage day-to-day operations and financial performance of the hotel.
• Develop team engagement programs and oversee HR actions.
• Ensure compliance with brand standards and guest satisfaction goals.

Skills

Leadership

Financial Analysis

Guest Experience Management

Team Development

Public Relations

Education

Bachelor’s degree in Hotel Administration or Business Administration

Job description

Role Purpose

As a General Manager, you will manage the day-to-day leadership and direction of the hotel, maximising sales and revenue and driving financial returns. You’ll take ownership of the development of your team, execute brand standards, and build awareness of the hotel and brand within the local area.

Key Accountabilities

People

• Develop programmes and initiatives to increase team engagement aligned with the hotel’s service philosophy.
• Implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members, providing mentoring, coaching, and regular feedback to enhance performance.
• Oversee HR-related actions in accordance with company policies.

Guest Experience

• Maintain compliance with all required brand and service standards, demonstrating brand citizenship.
• Drive improvements in guest satisfaction goals.
• Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.
• Engage with guests—ask for feedback and build relationships.

Financial

• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.
• Analyze financials to drive revenues, profitability, and return on investment.
• Utilize distribution channels and technology platforms to increase revenue and market share.
• Lead capital plans and asset management initiatives, working with owners to maintain or improve the property’s market position.

Responsible Business

• Ensure a safe and secure environment for guests, colleagues, and hotel assets.
• Act as a public relations representative to raise awareness of the hotel and brand in the local community.
• Encourage team member involvement in community organizations and activities.
• Develop and implement environmentally-conscious action plans to reduce the hotel’s carbon footprint.
• Perform other duties as assigned, including serving as manager on duty.

Key Skills & Experiences

• Bachelor’s degree or higher in Hotel Administration, Business Administration, or equivalent.
• Five to ten years of hotel management experience or equivalent education and experience.
• Experience requirements may vary based on the size and complexity of the operation.
• Fluent in English; additional languages are preferred.

At IHG, we promise to deliver True Hospitality for Good—making our guests and colleagues feel welcome, cared for, recognized, and respected worldwide. Want to be part of this journey?