Risk Manager

Dr.Soliman Fakeeh Hospital Jeddah; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading healthcare institution in Jeddah is seeking a Risk Manager to oversee risk identification, compliance, and incident management. The role involves analyzing risk metrics, conducting training, and collaborating with various departments to enhance patient safety and operational efficiency. Ideal candidates will have strong analytical skills, a healthcare background, and excellent communication abilities in English and Arabic.

Qualifications

• Minimum of 5 years’ experience in healthcare.

Responsibilities

• Leads identification of clinical and non-clinical risks across departments.
• Ensures compliance with risk management policies and national regulations.
• Investigates reported incidents and develops comprehensive reports.

Skills

Analytical Thinking

Decision Making

Communication

Ethical Integrity

Collaboration

Organizational Skills

Education

Bachelor's degree in a healthcare-related field

Postgraduate qualification or master's degree in Risk Management

Certification in risk management

Job description

Key Responsibilities and Duties:

Risk Identification and Assessment:

• Leads proactive identification of clinical and non-clinical risks across all departments within Fakeeh Care Hospital.
• Conducts risk assessments, root cause analyses (RCA), and Failure Mode and Effects Analysis (FMEA) as per the organizational risk management plan.
• Coordinates the risk reporting process and ensures timely logging and categorization of incidents in the designated system.

Policy and Compliance Oversight:

• Ensures hospital-wide compliance with risk management-related policies and national regulations.
• Reviews and updates risk-related policies in collaboration with QRM and the Compliance Department to align with MOH and accreditation standards.

Incident Management and Reporting:

• Investigates reported incidents, near misses, and sentinel events.
• Develops comprehensive incident reports and ensures timely escalation to appropriate stakeholders including the Chief Medical Officer (CMO) and Quality & Risk Management Committee.

Committee Involvement:

• Actively contributes as a member of the Risk Management Committee and other designated committees to provide strategic input on hospital-wide risk trends.

Data Analysis and Risk Metrics:

• Collects and analyzes risk indicators and key performance metrics.
• Tracks and trends data to identify risk patterns and recommends mitigation strategies to hospital leadership.

Training and Awareness:

• Conducts risk management training sessions and workshops for hospital staff, focusing on incident reporting, risk mitigation strategies, and safety culture.
• Promotes awareness of Fakeeh Care Hospital’s risk policies, processes, and responsibilities among all staff levels.

Liaison and Communication:

• Acts as a liaison with insurance providers, legal representatives, and regulatory authorities on risk-related matters.
• Provides risk updates and analysis to senior leadership and collaborates with departments to implement preventive actions.

Documentation and Record Keeping:

• Maintains accurate and confidential records of all risk incidents, investigations, and actions taken.
• Ensures appropriate documentation for internal audits and external inspections.

Continuous Improvement:

• Supports ongoing quality improvement projects by integrating risk perspectives into planning and decision-making processes.
• Participates in interdisciplinary efforts to improve patient safety, operational efficiency, and service quality.

All Fakeeh Care employees are responsible for continuous improvement, including:

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered Care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adhering to safety protocols and proactively addressing any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and participating in related awareness programs.
• Upholding Fakeeh Care’s code of conduct, policies, and ethical standards.
• Completing all mandatory education at least one month prior to the due date.

Job Requirements

Skills and Abilities:

• Analytical Thinking: Capable of identifying and evaluating complex risks across clinical and administrative areas.
• Decision Making: Demonstrates sound judgment in high-stress situations.
• Communication: Strong verbal and written communication skills in both English and Arabic.
• Ethical Integrity: Maintains high standards of confidentiality and professional ethics.
• Collaboration: Works effectively across departments to resolve risk-related issues.
• Organizational Skills: Maintains detailed records and manages multiple priorities efficiently.

Experience:

• Minimum of 5 years’ experience in healthcare.

Education:

• Bachelor’s degree in a healthcare-related field is required.
• Postgraduate qualification or master’s degree in Risk Management, Quality Management, or Healthcare Administration is preferred.
• Certification in risk management (e.g., CPHRM) is an asset.

Language:

• Excellent command of verbal and written English and Arabic.