Operations Supervisor

Crane Worldwide Logistics; Al Khobar; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading logistics company in Al Khobar seeks a dedicated Operations Supervisor to oversee daily activities, manage staff, and ensure compliance with operational standards. The ideal candidate will have strong problem-solving skills and experience in a supervisory role. This position involves training employees, resolving conflicts, and improving processes to enhance operational efficiency.

Qualifications

• Four years industry experience required.
• Two years supervisory required.

Responsibilities

• Coordinates daily and weekly activities, planning workloads and staffing accordingly.
• Accountable for production, supervision and discipline of employees.
• Train employees on job specific duties and develops employees through coaching.

Skills

Problem solving

Client Service

Quality management

Education

High school diploma or GED

Four years industry experience

Two years supervisory

Job description

• Execution of the applicable KPI’s per company standard to include “The Morning Routine” and operational aspects of “The Director’s Playbook”. Please refer to the Crane Worldwide Logistics Operational KPI Standards addendum.
• Coordinates daily and weekly activities, planning workloads and staffing accordingly.
• Accountable for production, supervision and discipline of employees, and conflict resolution
• Monitor and evaluate employees based on goals and standards.
• Enforce policy and procedure compliance.
• Coordinate with other departments within the company.
• Respond to & solve production problems.
• Train employees on job specific duties and develops employees through coaching.
• Make suggestions and show initiative for process improvements.
• Effectively communicate with clients, vendors and employees
• Assist Operations Manager with planning and budget process.
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight
• Vision abilities required by this job include close vision and the ability to adjust focus.

Other Skills and Abilities

• Problem solving- identifies and resolves problems in a timely manner
• Client Service- manages difficult client situations, responds promptly to client needs and welcome client feedback.
• Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness.

Education & Experience

• High school diploma or GED Required
• Four years industry experience required.
• Two years supervisory required

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.