Director of Business Development

Rotana Jabal Omar Makkah; Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel in Makkah is seeking a Director of Business Development to drive sales and enhance customer relationships. The ideal candidate will implement sales strategies, oversee major accounts, and ensure guest satisfaction. Strong communication skills and a degree in sales are essential for this role.

Qualifications

• Minimum of two years of postgraduate experience in the hotel industry.
• Proficiency in additional languages is an advantage.

Responsibilities

• Oversee business requirements of top-producing accounts.
• Conduct show-arounds of hotel facilities.
• Implement sales action plans to promote hotel services.

Skills

Communication

Presentation

Sales Strategy

Customer Focus

Education

Degree in Sales

Job description

We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary customer service and implement all business requirements for the organization.

Position: Director of Business Development

The successful candidate will be responsible for implementing all sales activities, maximizing property’s business opportunities, leading the property's MICE business, and supporting the execution of segment sales strategies to achieve revenue and guest satisfaction goals.

This role acts as the main link between the property and the Area Sales Office, handling all sales-related activities with a focus on building long-term, value-based customer relationships to meet sales objectives.

Your key responsibilities will include:

1. Oversee the overall business requirements of the hotel’s top-producing accounts through various sales and marketing actions.
2. Conduct show-arounds of hotel facilities and services.
3. Implement and execute all sales action plans to promote hotel promotions, facilities, and activities.
4. Handle leads received by the property along with the main account manager in the Area Sales Office.
5. Assist in executing the property sales plan and participate in the yearly sales planning with the property executive committee.
6. Establish and maintain files of major accounts and stay updated on competitors’ rates, promotions, and strategies.
7. Consolidate and finalize the monthly sales report and forward it to the concerned parties.

Skills

Education, Qualifications & Experiences

You should hold a degree in sales with a minimum of two years of postgraduate experience, ideally within the hotel industry. Computer literacy, excellent presentation skills, and highly sophisticated communication skills in English are essential. Proficiency in additional languages and the ability to be nationally and internationally mobile are advantages.

Knowledge & Competencies

The ideal candidate will have a guest and service-oriented attitude, a proactive approach, and a strong drive for results. You should demonstrate flexibility, integrity, and professionalism in dealings with colleagues and clients. A proven track record of exceeding targets, along with the ability to develop and execute sales strategies and account plans, is required. Additional competencies include:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations