Night Auditor

RAFFLES; Jeddah; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading hotel in Jeddah is seeking a detail-oriented Night Auditor to ensure smooth overnight operations and maintain exceptional guest satisfaction. Responsibilities include balancing transactions, providing customer service, and preparing reports. Ideal candidates will have prior experience, strong analytical skills, and the ability to work overnight shifts.

Qualifications

• Previous experience as a Night Auditor or in a similar role.
• Fluency in English and Arabic.

Responsibilities

• Balance daily transactions and prepare overnight reports.
• Provide exceptional customer service during check-in and check-out.
• Verify and reconcile guest accounts.

Skills

Attention to Detail

Customer Service

Analytical Skills

Problem-Solving

Communication

Education

High School Diploma

Tools

Excel

Opera Cloud

Job description

We are seeking a detail-oriented and efficient Night Auditor to join our team in Jeddah, Saudi Arabia. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction at our hotel.

• Balance daily transactions and prepare overnight reports with precision and accuracy
• Verify and reconcile guest accounts, ensuring all charges are correctly posted
• Provide exceptional customer service during check-in, check-out, and throughout the night shift
• Assist guests with inquiries and resolve issues promptly and professionally
• Maintain a safe and secure environment for both guests and employees
• Follow and complete the Night Audit checklist to ensure all required tasks are accomplished
• Collaborate with other departments to address any discrepancies or concerns
• Generate and distribute various financial and operational reports
• Support the front desk team with administrative tasks as needed

Qualifications

• Previous experience as a Night Auditor or in a similar role (essential)
• Proficiency in Excel and Opera Cloud
• Strong analytical skills with meticulous attention to detail
• Ability to uphold security and confidentiality procedures
• Guest-centric mindset with excellent customer service skills
• Adaptability to work in a fast-paced environment
• Flexibility to work overnight shifts on a rotating schedule
• Strong communication skills, both verbal and written
• Basic accounting knowledge
• Problem-solving abilities and critical thinking skills
• High school diploma or equivalent (preferred)
• Fluency in English and Arabic
• Valid work visa for expatriates (if applicable)

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