Senior Sales & Application Specialist

Saudi Petroleum Services Polytechnic; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading company in diagnostics is seeking a dedicated professional to drive sales and provide technical support in the Riyadh region. The role involves extensive customer interaction, training, and market research to enhance product offerings and customer satisfaction. Ideal candidates will have a strong background in life sciences and fluency in both English and Arabic.

Qualifications

• 5+ years of experience in Life Sciences or related field required.
• Fluency in English & Arabic necessary.

Responsibilities

• Drive sales growth and develop strategic customer accounts.
• Deliver product presentations and technical support.
• Conduct market research and support customers post-sale.

Skills

Communication

Relationship Building

Market Knowledge

Education

B.Sc. in Life Sciences

Job description

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The position is primarily responsible for supporting Beckman Coulter’s customers by educating end-users on BCI test menu and instruments, and providing the needed technical support, training, and troubleshooting within the specified territory of the assigned country. Expected travel and time management involve 80% of time spent in the field visiting customers. Product Line: Diagnostics.

In this role, you will have the opportunity to:

1. Drive sales growth in the assigned territory or market segment, identify new business opportunities, and develop strategic customer accounts.
2. Deliver product presentations, demos, and technical support to clients.
3. Assist in developing sales strategies, pricing models, and promotional campaigns.
4. Conduct market research to understand the competitive landscape and customer needs.
5. Support customers post-sale through onboarding, training, and application optimization.
6. Attend industry trade shows, seminars, and conferences as a company representative.
7. Determine technical solutions in accordance with product and customer specifications.
8. Diagnose and resolve technical issues related to parameters, calibration, and quality control.
9. Develop and deliver product training to end users and supporting field associates (sales and service).
10. Attend internal or external meetings related to Beckman Coulter product portfolio.
11. Support channel partners' field associates and customers with clinical expertise.
12. Develop and support customers regarding External Quality Control (RIQAS).
13. Ensure the installed base receives adequate clinical support and support channel partners when needed.
14. Build long-term relationships with end users in the assigned territory by meeting their needs.
15. Expand the test menu and product portfolio of Beckman Coulter International.
16. Conduct onsite training for new installations and ensure the installed base receives adequate clinical support.
17. Support the implementation of projects on the clinical side.
18. Occasionally support customers over the phone.
19. Work closely with both service and sales teams.

The essential requirements of the job include:

• 5+ years of experience with a B.Sc. degree in Life Sciences, Medical Lab, Diagnostic, or Laboratory experience is a MUST.
• Clinical and commercial driven individual.
• Fluent in English & Arabic, with the ability to build excellent relationships with stakeholders including end-users, purchasing agents, and distributors.
• Highly agile and flexible, as extensive travel is required.
• Knowledge of the Saudi Arabia market.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve. Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.