Senior Travel Consultant - VIP

Fursan Travel; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

An established industry player in luxury travel is seeking a dedicated professional to manage bespoke itineraries for high-net-worth individuals and VIP clients. This role involves handling all aspects of luxury travel planning, from flight bookings to exclusive dining reservations. You will act as a dedicated point of contact, providing 24/7 concierge-style support and ensuring exceptional service. The ideal candidate will have strong experience in luxury travel services and proficiency in Amadeus GDS, along with excellent communication skills in both English and Arabic. Join a dynamic team where your expertise will enhance the travel experiences of elite clientele.

Qualifications

• 3-5 years experience in luxury travel services and concierge management.
• Strong hands-on experience with Amadeus GDS is required.

Responsibilities

• Manage bespoke travel itineraries for high-net-worth individuals.
• Provide 24/7 concierge-style support before and during travel.

Skills

Client Relationship Management

Bilingual Fluency (English and Arabic)

Luxury Travel Planning

Concierge Services

Education

Bachelor's Degree in Tourism

Diploma in Travel & Tourism

Tools

Amadeus GDS

Microsoft Excel

Travel Management Tools

Job description

Key Responsibilities:

• Manage and curate bespoke travel itineraries for High-Net-Worth Individuals (HNWIs) and VIP clients.
• Handle all aspects of luxury travel planning, including:
• Commercial and private flight bookings
• 5-star and luxury accommodations
• Chauffeured and high-end ground transportation
• Exclusive dining, event, and entertainment reservations
• Use Amadeus or equivalent GDS to issue, modify, and manage air tickets in real-time.
• Liaise with global partners including airlines, hotel groups, DMCs, private jet charters, and premium service providers.
• Act as a dedicated point of contact, offering 24/7 concierge-style support before and during travel.
• Prepare detailed travel reports, expense tracking sheets, and post-trip feedback summaries.
• Proactively anticipate client needs and deliver exceptional, discreet service.
• Maintain absolute confidentiality, respecting personal preferences and any special requirements.

Qualifications:

• Bachelor's Degree in Tourism, Hospitality Management, Business Administration, or a related field.
• A Diploma in Travel & Tourism is acceptable with strong relevant experience.
• Certifications in Amadeus or GDS systems are highly preferred.

Experience:

• Minimum 3-5 years of experience in:
• Luxury travel services
• Concierge/VIP client management
• High-end hospitality or aviation
• Strong hands-on experience with Amadeus (required); familiarity with Galileo, Sabre, or other GDS platforms is a plus.
• Proven ability to manage elite clientele in travel, hospitality, or luxury lifestyle services.
• Background in 5-star hotels, DMCs, or private aviation is a significant advantage.

Skills & Competencies:

• Bilingual fluency in English and Arabic written and spoken.
• Excellent communication and client relationship management.
• Strong proficiency in:
• Amadeus GDS
• Microsoft Excel
• Travel management and reporting tools