Account Management Team Leader - Gifting

The Chefz; Al Khobar; On-site; SAR 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits an enthusiastic Account Manager in Al-Khobar, where you will cultivate and enhance partnerships while driving sales performance. This role is pivotal in managing a diverse portfolio of clients, focusing on menu quality, pricing strategies, and operational support. You'll play a key role in promoting digital solutions to enhance partner efficiency and ensure that targets are consistently met. Join a dynamic team dedicated to fostering growth and innovation in a thriving environment, where your contributions will directly impact the success of your partners and the organization.

Qualifications

• 3+ years of experience in Account Management or Sales.
• Strong communication and customer-oriented skills.

Responsibilities

• Build and maintain strong relationships with partners.
• Ensure menu quality, price parity, and vendor-funded deals.
• Provide performance reports and meet sales targets.

Skills

Account Management

Sales

Communication Skills

Customer Service

Interpersonal Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Marketing

Bachelor's degree in Communications

Job description

Job Summary:

We are looking for an enthusiastic and motivated Account Manager in Al-Khobar. The ideal candidate will be responsible for maintaining and growing relationships with partners, managing a portfolio of clients, and ensuring sales performance. They will focus on menu quality, pricing strategies, promotional deals, and operational support. Additionally, they will assist partners in adopting digital solutions to improve operational efficiency.

Job Description:

1. Build and maintain strong relationships with partners, understanding their needs and ensuring their expectations are met.
2. Ensure menu quality index, price parity, vendor-funded deals, and promote affordability.
3. Develop new commercial relationships by renewing existing contacts through offers.
4. Renegotiate, foster preferred partnerships, and upsell to unlock new profitability avenues.
5. Own the full performance of your portfolio, including sales, in-store operations, marketing, growth strategies, and daily support.
6. Maintain regular in-person meetings with all partners in your assigned portfolio.
7. Provide proactive and detailed performance reports to partners.
8. Negotiate and acquire partners for different advertising products to support their growth.
9. Ensure daily, weekly, and monthly targets are met in collaboration with your team lead to guarantee continuous portfolio growth.
10. Maintain detailed reports on your portfolio’s performance.
11. Upsell new services to existing partners, such as logistics as a service, tPro, and various loyalty programs.
12. Promote automation and digitalization of the vendor experience by encouraging the adoption of the vendor portal, self-service, and self-booking via the Talabat vendor dashboard.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• At least 3 years of experience in Account Management, Sales, or client relations.
• Strong communication and interpersonal skills.
• Customer-oriented attitude with the ability to work independently and as part of a team.
• Basic understanding of sales principles and customer service practices.